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Reindex solved the issue, thanks for your help.

Thanks, If someone else had posted to the GL they should have shown up in the GL, no? We have AP entries that are not being picked up to be posted to the GL...and in our experience it hasn't been user specific. We did clear the locks, we've rebooted the server and are still having the same...

Hi, Here is more detail on the issue: Normally we will enter payables on the AP side and then go to "Transactions" and then to "Release to General Ledger", we print out the detail that has gone into AP to check totals for keying errors etc. After this has been checked we hit the "Release to...

Thanks for the response, it is more likely that I may not have fully understood her issue than something she's doing incorrectly. I'll be sure to get answers to your questions and post them as soon as she's in today. Thank you, Nate

My Accounts Payable manager came to me this afternoon and stated that none of the entries they had made are showing up in the GL (posting?). I'm not very familiar with SBT 5.0 as we haven't had any issues I can think of in the past 5 years. Would anyone have any suggestions on what I...

Clarification...all previous workstations *also* have to manually click on "sbt.fxp" after they double click the desktop shortcut. Apparently this has been 'just how its been'...which still doesn't make it right.

Thanks for the temp files tip. That did the trick. Indeed the shortcut is pointed to the right place and the shortcut is exactly as you've entered...for whatever reason we have to manually click on 'sbt' in the sbt directory. C'est la vie...but if anyone else has any pointers... Thx again.

All, Forgive me for such a simple question, however I've been hired on to a company that didn't have any documentation and our reseller has already been out without any success at solving our issue, so here I am. We are running SBT Pro 5.0 on a Windows 2003 Server, I have the SBT install CD...