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I am having a similar problem here at my site. What was the resolution for this problem?

I work on base so these calls are actually being routed through 3 switches.......the external verizon switch via PRI to the main base switch. The main base switch then routes calls to the hospital via TIE where the ACD is. I have mointored my D-channel messages from the main base switch to...

External calls to my ACD que are being disconnected after 3 minutes because my switch is not sending a connect message once a call is placed into que.(the external switch assumes the call isn't connected) How can I be sure my switch will send a connect message once place into que?

This doesn't even apply to DID calls does it?

I can't find tfd on the route timers when you print in load 21, I see in the NTP's where you program in LD 16......where can this information be found?

Every call that is not 830 gets dropped. All external calls are routed through the main base switch, they are then routed to the hospital and into the ACD. The route calls use from the main switch to the hospital is the same route 830 calls use..........yes, all external calls use the same...

I work on base and have 4 option 81C's and an option 11c. One of my switches is in a hospital with an ACD group for central appointments. All of my base numbers have an NXX of 830 and when calling the ACD group with an 830 number the ACD works fine. When calling from an off base number, for...

Can someone instruct me on how to back up my MIRAN to flash? My Miran has a lot of static on it and I was going to replace the MIRAN card.......unless somebody has a suggestion? Also, once I replace the card how do I input the memory from my flash card onto the MIRAN?