We upgraded the PBX to Succession 3.0. Since then our Meridian Max as not worked. I can log in with MAXUSR account. After that the screen gives the Release info and then it changes to the log in screen but it is filled with garbage. I can see it is asking for a supervisor id. I input it and the...
Can anyone help me to find a script that I can use to make changes to an agent set on a Meridian PBX. Our old Meridian Max final quit and we are having a shut down next weekend of a major system. This will mean moving the agent phones into another queue. This was done by Max before. I am trying...
I would like to know if it is possible to create a procomm script that will interact with a microsoft excel spreadsheet to do programming on the PBX.
Thanks
Need Help. I have moved the Option 11C with Succession Release 3.0 from our 5th floor to the 2nd floor and now the PRI will not come back up.
The wiring looks good. The lights on the cards show green. In LD 96 stat dch 15, I get that the application is operational but the link is released.
How...
jamie2, We have Meridian Mail. The reason we set-up a CDN was that in the furture we would like to go to Symposium. I guess that 1824 could be programmed as a CDN.
johnpoole, I will change CLS to CFA on 3082 and give it a try.
Thanks You both
I have a callflow set up as so.
1. Call goes to ACD 1824
2. NCFW 6008
3. CDN 6008 DFDN 3060 (Voice Mail)
4. VSDN Table 6008 to MS (Menu Service) 60080067
5. Option 2 Call 6083
6. 6083 MARP on 500 set and Appears on 2616 key 11
7. 6083 FDN and HUNT to 3082
8. 3082 is a 2616 with FDN and HUNT to...
I have to change the IP address to our Meridian Max system. I need the Maint password. Can anyone help me with this? Also if you have any instructions on changing the IP address that would help as well.
Thanks
Hello tonyrico
I was thinking along the same line of thought. I was thinking that I could do an entry in the SDN table for each CDN to go to a mailbox.
What I ended up doing was creating a ACD NCFW to the CallPilot CDN. I added the ACDN to each of the mailboxes as a extention DN
It is a new set-up. I have created a ACD Dummy Queue and NCFW it to the CallPilot CDN. I then added it to the mailbox as an extention.
This worked.
I was hoping to get the CDN used in Symposium to go directly to a mailbox in CallPilot but I guess since it is a CDN forwarded to a CDN. CallPilot...
Here is the situation.
I have a CDN 6501 and here is a sample of my script
IF LOGGED AGENT COUNT skillset_cv = 0 THEN
ROUTE CALL 6999
ELSE
QUEUE TO SKILLSET skillset_cv
END IF
Now 6999 is the Voice Messaging number in CallPilot.
When the call is answered it says "CallPilot from Nortel...
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