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I have a customer who is changing the domain the AACC server is on and want to move it to a new domain. Are there any special considerations that need to taken into account to do this domain change? No IP changes are involved. The Supervisors and agents will be moved the new domain as...

That was it jaxuser, thank you very much!

I just did an SLT in LD 22 and got this: Looks like there's 171 left? Thank you. TRADITIONAL TELEPHONES 3188 LEFT 147 USED 3041 DECT USERS 16 LEFT 1 USED 15 IP USERS 62 LEFT 9 USED 53 BASIC IP USERS 0 LEFT 0...

The one thing I didn't check. Thank you KCFLHRC, I appreciate it!

I'm trying to add another ACD set n my Call Center. When I go t build the new set, as I configure key 0 (ACD 4499 0 4488)I get: SCH0719 ACD positions are full. Cannot add more. Severity: Info I bumped up my "configured value" for "Agent Positions" in the Historical Statistics by 25, from...

Thank you for the clarification StanleySteamer and thank you FirebirdScrambler for your input, I'll try your suggestion and I'm not sure at the moment if 24xx is in the DID range as I'm not on site. But I will check that. Thank you both.

changing to CLBA in CLS didn't help with showing not restricted, but thank you for your input.

Thank you jaxuser.

SDN(7885(DID)) goes to application, which has TOD routing to an operating/surgery center receptionist(ext 2402(non-DID)on key 0. Key 0 has a CLID of 5. When they call out from any key on that phone,it shows restricted. They would like the patients to be able to call back that receptionist. What...

Just another DN, nothing other than that. Thanks again for your help, it's much appreciated!

Thank you. I just have to delete that DN off of the 2616 I'm replacing with the 1140. However, do you know why I wouldn't be able to "access" the second screen with buttons 6-11 on the 1140, or is this for the same reason? Thank you very much for your help!

I have an 1140 I'm trying to add some lines too. First, I can't hit the "shift" key and get to the second "layer" of keys (6-11)? Secondly, I try and program a DN on key 6, but it gives me SCH0378 and SCH0360, telling me "DN already has max number (30) stations attached" and "Wrong number of...

I'll give it a try jaxuser, thank you.

Yes, digits only.

I need to change a recording for a menu. When I go to file/properties/securitytab and I try to change the Telset maint. password, it won't let me type in a new password. Each keystroke just "dings", nothing will populate that line....? I don't know the current password as it was setup by the...

Thank you to the three of you! I'll look at all your suggestions!

I have a Supervisor stating that one of her agents phones just logs out on it's own. Call Presentation Class is set to put her in Not Ready if she misses a call. Please advise, thank you.

Janaya thank you. It did just that, closed Putty and went back in and was able to do it.

Thank you, FireBirdScambler I got it!

I can't seem to get back to the Linux shell. I type ~. and I thought that was supposed to get me back to the shell.......?