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Hi Guys, On CS 1000 release 7.50, I installed a Polycom IP 5000, configured as sip line. The problem is that when I make the conference, does not allow you to connect more than three users. Currently sip protocol does not allow for the conference with more than three members, there is someone...

HI, I need to install a MAS server, but I don't know and I would want to know what is the exact procedure. The guides speak only of configuration, but not installed. What version of Linux should I install? Okay the version of Linux that is installed on the CS1000, or one exists for the MAS...

Hi, I have a CS1000 geographic redundancy in release 7.5 and on a remote media gateway I have a UDT card with an error referring to the MSDL: DCH: 48 MSDL O ACTV_ST: RLS EST_REQ DCH: 48 MSDL The ACTV_ST: W_EST RLS_IND DCH: 48 MSDL O ACTV_ST: RST RESET_REQ DCH: 48 MSDL I ACTV_ST: RST RESET_CNF...

I have a co-resident cs1000E release 6 and I have the admin account locked, I can not login to the UCM and call server. If I turn off the machine I'm only log on call server but not log on the ucm and I get this message: SEC116 User ADMIN has-been allowed to log in using an emergency account...

I forgot to mention one thing: when I connect the reporter, sometimes, instead of the error http500 appears another error, that appears is the following: Active Server Pages error '00000000' Create object failed ? An error occurred while creating object 'oARC'. Microsoft VBScript...

Hi, I tried to install the CallPilot manager/reporter on a web server with windows 2003 server and I have a CallPilot server release 4. When I try to connect to see the reporter from the browser enter the IP address of the web server/cpmgr/cprpt (https://172.19.9.5/cpmgr/cprpt), but the answer...

Hi, I installed the CallPilot manager/reporter CP500S04G21C on a client and I have the release 5 on the callpilot server. when I open the browser and I type the ip address of client pc/cpmgr (http://172.31.0.45/cpmgr) not I connect to the server and I get the error http500. What is the problem?

As the maximum limit of messages you refer to Mailbox Storage Limit? The value that might be?

If I understand correctly, I have to change Call Answering Message Length to 17 seconds. Only this or some other variation?

HI, monday I will go by the client to make these changes, then I will tell you. Thank you very much

I have a problem receiving faxes with CallPilot desktop messaging, callpilot server release 5. When a fax comes with many pages, sometimes I get the attached file is divided into 2 emails. The client asks me to solve the problem but I do not ever have a problem like that. Thanks

Hi, I converted all DECT 500 to DCS, but I can not configure more than 32 telephones per card, as the INDX field does not accept values higher than 31, so I had to configure a new phone on a new card. Is there a way to not do it all? Thanks in advance

Hello everyone, I have a system cs1000e rel. 6.0 with external primary server. After changing the IP addresses does not work anymore because the call server is not registered to UCM and the node is not synchronized with the primary server. I tried to do even register ucmsecurity system but the...

Thanks for giving me the solution. Monday the test and then tell you if it works. You've already had a problem like this?

I have a Call Pilot 5.0 and a customer who receives the fax on his call pilot desktop fax with more boxes clearly different numbers. He asks me but I need to see them on Microsoft Outlook is not all together in Call Pilot desktop messaging directory, but separate, because otherwise he can not...

I have a customer who receives the fax on his call pilot desktop fax with more boxes clearly different numbers. He asks me but I need to see them on Microsoft Outlook is not all together in one container, but separate, because otherwise he can not figure out which box has received the fax...

Hi all, i have a problem for redirect incoming calls from pstn via voip trunks to cs1000. I insert in VoIP trunk access code "8" and the same digit in destination code with pool D, associated at all VoIP trunks and all sets. I need help!! Thank you

All sets are in normal mode, outgoing calls are ok, but incoming calls are disconnect over VoIP trunks H323. In local mode incoming calls are ok.

Hi all, i have a Srg 200 rel.2 registered to NRS, a CS1000E rel. 4.50, VoIP trunk h323. I have a problem for incoming pstn calls from srg200 tandem via VoIP trunk to CS1000E. The call over VoIP trunk, disconnect and release and not arrived to CS1000E. I need help for configuration this...

Hi, i have a OCS server with CS1000E 5.50 and Microsoft communicator client. The calls from OCS to PSTN are without problems, but viceversa the calls are presented in one way speech mode, from OCS to PSTN i don't have audio. The problem is that the OCS give me on CS1000E MU-law codec, but i...