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  1. mrboothe55

    callpilot 201i giving message instead of going to voicemail box

    new info on this problem. i found that if i delete a v/m box and create a new one in it's place, it works fine. i could delete all the v/m boxes and start over adding them back but i have a few users that want me to try to recover their voicemails. anyone have any ideas? Thanks
  2. mrboothe55

    callpilot 201i giving message instead of going to voicemail box

    Thanks for the info DFKSydney. I did a system restore from tape in callpilot manager. i will look at the PABX config tonight. thank you again.
  3. mrboothe55

    callpilot 201i giving message instead of going to voicemail box

    I need help on callpilot 201i version 2.02 on an M1/11c. we had a hard drive crash. re-installed callpilot on new hard drive and did a system restore from tape backup. now when a caller (from inside or outside) calls a dn, callpilot answers after about 5 rings but instead of getting the dn's v/m...
  4. mrboothe55

    harddrive crash on callpilot 201i

    thanks cluesabc. from what i have read, v2.5 does not support the 201i platform. don't know why i have the cd's. right now i am stuck on trying to find the second network adapter's ip setting along with the gateway, wins and dns. thank you for your input.
  5. mrboothe55

    harddrive crash on callpilot 201i

    There is a callpilot version 2.02 documentation cd but i think version 2.5 was what we were running when crashed. would in need to load 2.02 first or can i just load version 2.5? thanks for the input. i'm new to callpilot and just inherited this problem. our i/t director handled this is the past...
  6. mrboothe55

    harddrive crash on callpilot 201i

    Thanks KillianK. I don't have an image of the drive. i only have the original cd's that the vendor left. i loaded the o/s recovery cd. now callpilot card boots with WinNT 4.0 server SP6. I don't know what order to load the remaining 10 cd's in. thanks again
  7. mrboothe55

    harddrive crash on callpilot 201i

    hello all. i need help. harddrive crashed on my 201i callpilot. i replaced the harddrive and loaded the callpilot o/s cd but don't know what order to load from here. looks like i have versions 2.02 and 2.5. also at what point is is safe to restore from backup tape?

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