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I did run some more email tests, as well as YouTube, MSN news, etc..(trying to tie up some bandwidth) and I was able to get some REQUEST TIMED OUT responses... I have the people that host their email looking into their logs as well, haven't heard back yet. I doubt it is keyed off simultaneous...

hsm, Did that. Email client is set up. I have sent messages to, and generated messages from, same account that is forwarding the voicemails. I attached a big log dump. Sent fine. I attached the monitor dump. Sent fine. I went through and added random .wav files from their VM Accounts folder...

Good idea DanACS, but size does not seem to be a deciding factor. I did call and left a 90 second VM, which after tracking, went through and forwarded fine.

I have found failed instances of both, group and individual. I have also found successful cases of both. Thing is, MOST of the time this works flawlessly. I will have them contact their email provider and make sure they are not flagging any messages coming from voicemail@ ... It's odd that only...

@ panchocanti, VM Pro is installed on a PC that they use as a "Server". It's on 24/7, does not hibernate, etc. All services are set to restart on failure. They do not have any other problems associated with the Voicemail, just this flakey email issue.

No pattern in times. I searched the old VM Debug log again. There was one failed attempt at 7:11 a.m 10/15/2010, from an IP Phone on the system to another extension at main office. Left VM but was not forwarded to email, error (14,2) There was another failed attempt at 4:30 p.m. 10/16/2010 The...

OK, having difficult time troubleshooting this one. Customer sight is IPO 500, running 5.0(18). Voicemail Pro 5.0(25) on new HP PC running Vista Premium. System is running tip top, one small problem. Many users have Voicemail to Email setup. Some set to forward, some set to copy. 90% of the...

@ Curly... I am beginning to think the CP100 is fried... I removed all the Feature 900 codes(**XFTEST, indicated as "inactive"), installed the new 8V power supply, hooked up a laptop to the CP and monitored the process... According to Hyperterminal, the CP boots up, goes through all the tests...

I would have added to older posts, but threads were closed... So here are the specifics: Call Pilot 100 recently went down. Arrived onsite to troubleshoot, Feature 985(and all VM codes) stating "Inactive Feature". I check under Maintenance, and see that the ports(PO131, and PO132) are...

Easy solution, try this: IP Office 5.0(15), VM Pro 5.0(21) Shortcode: 4080 Feature: Set HuntGroup Night Service Telephone #: N(whatever huntgroup you wish) Shortcode: 4081 Feature: Clear HuntGroup Night Service Telephone #: N(whatever huntgroup you wish) Voicemail Pro menu: Press 0 to set...

It turns out that the C.O. did NOT have reliable disconnect on their trunks. We tried to verifiy this first thing, weeks ago, and they kept saying "Yes" they did. It wasn't until I actually tried to get the time settings that they admitted they were wrong. Telco has since implemented Open Loop...

Here is the scenario: MICS release 7.1, Call Pilot 150. Both new systems. A total of 9 analog lines into system. All but lines 7 and 8 are AA answer. (lines 7 and 8 are branched out for another business) What happens is periodically, the CallPilot will not release the lines and all 7 line will...

amriddle01 is absolutely correct. A Star to you. I've done this on many systems, and it works like a charm. short code: *13001# (Where group is 3001) Feature: Record Message Telephone Number: 3001".1" This records first announcement. short code: *23001# (Group is 3001) Feature: Roecord...

Any comments or thoughts on Increasing the Rx Gain, lowering the echo cancelation, or changing impendence to Alternate 2 on each of the ananlog trunks? I will play with these settings today and report back as to what the results are.

Loop start, caller ID. I believe the provider is TDS.

I apologize, forgot to state that customer has 5 analog lines at main location. Any ideas?

Customer has an IP500, running 4.1(12) at main location. PPP T-1 between main loaction and another location across town. Main location using 5400 phones, remote using 5620'2 and 5610's. Call quality between two locations is excellent, if you are dialing another extension. There are two users at...

If you are looking to test the transition, you can change the time on the time server, whichever PC the IPO is pulling time from, most cases the VM server?

IPO 500, running 4.0(14), analog lines, 5420, and 5410 phones. Problem: User calls, off-site, and gets a voicemail greeting. After the message is listened to, the beep plays, and the call is automatically dropped. Testing the same number with my cell phone, I am able to leave a message as...