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  1. MISphone

    RMATS Line Not Answering

    You are correct it's a old Definity G3si system. Thanks for the suggestion, I appreciate the help. I will do the system reset this weekend.
  2. MISphone

    RMATS Line Not Answering

    It's a POTS line. I hooked the butt set up and was able to make and receive calls.
  3. MISphone

    RMATS Line Not Answering

    Tried to dial into the Definity G3siv6 and the system will not answer. When the RMATS number is dialed it just rings no answer. I have dial tone to the 25th pair on the Aux cable. Any suggestions as to what could be the problem and how it could be fixed. Your help is greatly appreciated.
  4. MISphone

    Remote Voicemail Access

    No, this is an existing mailbox which was initialized already. We are trying to remotely change the greeting because the user is no longer with the company.
  5. MISphone

    Remote Voicemail Access

    Hello, I'm very new to the Call Pilot and we are trying to remotely access the voicemail box of a user. I call the Main number press ** enter the extension number and password. Once I enter the password I receive the following message: "This mailbox can not be accessed from an outside...
  6. MISphone

    Merlin Legend v7 Trunk Limitations

    Thank you, I appreciate your assistance. This is a great help!
  7. MISphone

    Merlin Legend v7 Trunk Limitations

    I'm looking for the number of PRI's that I can add to a Merlin Legend v7 system? Currently I have two PRI's in the system but they are expanding the office once again so I need to see if additional PRI's can be installed. Thank you.

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