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Greetings all, I have a quick question regarding a 1-855 number and Call Pilot. We have a 1-855 number which terminates on our Callpilot (1006R with 5.0). We have a menu tree added to the SDN table for said number. For the service DN, I have tried: 1-855-xxx-xxxx, 855-xxx-xxxx, and even taking...

Hi, I have a site where the NXX is 775. There are a few ranges of DID that we buy from the telco in the 4000 and 7000. Curiously enough, I noticed that in the LUDN (snippet below) there are some listings of the NXX-DID giving a full 7 digit. Can someone explain why there would be 7 digit...

I have indeed. As soon as the remote notification is turned on, blamo .. "paging 6pm. Come in please. 6pm.

Good day, Been struggling with this one for a couple of days now and havent come up with anything. Have a clients mailbox set up on CP 4.04 with remote notification activated. Its set up for Monday to Friday, 8am - 5pm, notify on all new incoming messages. All works fine all the time. Except...

Ha. Thanks for the info. Just got back from our server room (its a 15 minute walk) and we are, in fact, on SU09.

Right. My apologies. - 1006r - 36 DSP's - 96 voice channels - 0 fax channels - 8700 out of 8720 mailboxes (yeah I know, we are working on it) - 2400 hours of storage - Server is brand new (June 2011) - upgraded from a server that was about 4 years old - not sure which SU is on there at this time

Hey all, We are having a bit of an issue with our call pilot. We recently upgraded from CP 4.0/PBX 3.0 to CP 5.0/CS1000 7.5. We had the same intermittant issues before the upgrade but seem to be a bit more common now. The issues with the CP are as follows: - message lights are not being lit...

Hi, Question regarding the compatability of two end-points opt-11 rls3 with TIE to 81C rls 7.5. TIE programmed with 1 DS0 as DCH. All DID delivered to opt-11 via the TIE 81C (CP mail located at the 81C end for the opt-11) After upgrade of 81C from 3.0 to 7.5 the TIE lost DCH communication...

-clarification- Sorry about using the term "forms". I do understand that there is a difference between the two. I have created a rule for this particular account "reply to all incoming messages where I am in the TO or CC" I have also selected "Reply using specific template" However, to modify...

Hello, Hoping to get some help with an office function related to the rule/auto reply to sender. I have a requirement to have all incoming messages sent a reply "your message has been received ..." and then include the original text or even the original email as an attachment. I have been...

Hi All, Looking for a bit of clarification on error below and what is the likely cause. *ERR629 0 9 Trunk route data cannot be accessed. Trunk route is specified by NARS/BARS/CDP data but the route data block is not available. ROUT 9 has been removed from service and is not referenced in the...

Hi All, Looking to buy a simple butt set(FLUKE TS-19) to use on both POTS and TDM lines in 61C + Opt-11 switches. Any recommendations on this device or other units?

Hi group, I have a little problem with some call FWD actions that I am trying to perform. Overview: I have 2 sites that reside on different PBXs and their own CP mail system (V4). The Nortel PBXs (81C & 61C) are linked via T1 which allows 4 digit dialing. Problem: When user at site A is away...

Hi group, I have a little problem with some call FWD actions that I am trying to perform. Overview: I have 2 sites that reside on different PBXs and their own CP mail system (V4). The Nortel PBXs (81C & 61C) are linked via T1 which allows 4 digit dialing. Problem: When user at site A is away...

You may want to look into the Call Fwd External feature. When allowed, the user can get a dial tone by the method you described. In my system, all users are denied unless specifically requested.

Hello group, I'd like to print out lists of all of my card hardware from my switches. I am about to look into moving some digl cards from one switch to another, but I'd like to see the inventory first. many thanks.