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  1. Arshadteck

    DID 110 range at one time

    Nope, plain numbers are allowed in
  2. Arshadteck

    Reg Off hook emergency redirect extension.

    Hi Sekitori, It is not working for me. Same issue. If possible, can you send across the trace of a succesfull call redirection.? Thanks ArshadTeck
  3. Arshadteck

    reset ip-stations; real reset or 'just' reboot ?

    Hi Sektori, If you are using CM6 , you schedule the file download from Utility server. Arshadteck
  4. Arshadteck

    Calls going directly to voicemai and not ringing station

    Hi, There should be DID mapping right? Just take a DID and see to which extension it is mapped. Then you can trace on that station to see what exactly is going on with the call. ArshadTeck
  5. Arshadteck

    Reg Off hook emergency redirect extension.

    Hi Sekitori, Many thanks! Can you please share the configuration of the attendant console? Also, is there any way we can work out on this without the console i.e normal attendant VDN. Arshadteck
  6. Arshadteck

    Reg Off hook emergency redirect extension.

    Hi Sekitori, Thanks for the response. We are on 6.3 and the Off-hook alert is enabled on COS. Is the setting functional for your IP phones too?
  7. Arshadteck

    Reg Off hook emergency redirect extension.

    HI Everyone, I am trying to add a feature for emergency dialing after off hook timeout. The config is as below. Reserved Slots for Attendant Priority Queue: 5 Time before Off-hook Alert: 20 Emergency Access Redirection Extension: 201 Number of...
  8. Arshadteck

    Short Codes

    Hi, Please make sure you are using the correct line appearance. Also i think you should put the action as dial and not dial 3k1
  9. Arshadteck

    SAC/CF Override in Station Form with Agent

    After logging in an agent on a station, i believe the agent parameters will be forced over the extension.
  10. Arshadteck

    4621 IP Phones, 2nd appearance auto answering during calls

    I think you can check the coverage path of the hunt group and also enable queing for the calls not to drop.
  11. Arshadteck

    SAC button deactivates automatically

    There seems to be some other extension enabling the SAC feature for the phone or we can deactivate the SAC via a feature access code.
  12. Arshadteck

    Remote Office Stations

    I beleive, you need to have a proper VPN connection which connects to the network and voice VLAN and that should do.
  13. Arshadteck

    DID numbers playing announcement

    Better to check with provider about your DID range and the number of digits they are sending accross the trunk. Nevertheless put a trace on trunk to see call is coming on trunk.
  14. Arshadteck

    Denial event #1238 when configuring dial plan transparency

    What is the extension digits which you are using?

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