I am trying to troubleshoot a problem with a voice circuit on my PBX. I have been able to isolate the problem to the public phone network. In working with my vendor I have demonstrated the problem using a T-bird that displays the 8 bits on each channel. When the problem occurs the indicators...
I have been searching for answers on this for months. My organization relys heavily on the printing of Outlook custom forms (Thanks Sarbanes-Oxley). Unfortunatly the XPrint add-in causes Outlook 2003 to crash when printing a regular E-mail after closing it by selecting the X on the window...
The problem turned out to be the Viking 1900 series phones that are used with this toll free number. These phones are factory programmed to beep 3 times and disconnect if any DTMF tones are heard after the preprogrammed speed dialing.
I have a toll free number with AT&T coming in through 2 Aspect switches in different parts of the country and have been seeing the following issue with increasing frequency. Customer is on a call with an agent and both hear 3 beeps and the call is disconnected. Anyone know what is causing this?
Mistakes are inevitable, repeating past mistakes is intolerable. Experience basically means you have learned from those past mistakes. Mistakes should be admitted and shared for others in your group to grow from....in a perfect world.
I am a user of an older Palm V series and have users who are purchasing the Palm Tungsten T3. The problem is syncronizing their Outlook E-mail Inbox with the Palm through VersaMail. We are running Exchange 5.5 with Microsoft Outlook 2000 SR1 clients. The setup seems to vary between systems...
I have a site that is primarily a Call Centre. They have a "switchboard" that answers calls to the main number but are limited by the lines available on a Teleset. I have suggested an Ericsson PBX solution but they have balked. Is there a 3rd party product that can be integrated...
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