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  1. Fineau

    Analog Trunk Connection Between IP Office and CS1K Need to route calls to call pilot from IP Office

    RDB looks good LD 14 looks good on the CS1K side Cannot make calls from IP office to CS1K. Thoughts??
  2. Fineau

    outbound caller ID from shoretel qsig tie lines only showing area code

    The inbound caller Id through the CS1K to the ST is working great. The ST set correctly displays the inbound 10 digits (this is up in denver and it is all 10 digit). I get name and number in both directions on an ext. to ext. call. My only problem is outbound caller id. All that shows up is the...
  3. Fineau

    outbound caller ID from shoretel qsig tie lines only showing area code

    Thanks a ton for the document. I have gone throught this one ans a couple more. I even googled a few more options. There is nothing specific to the caller Id failing. I have the correct RCAP options (NDO) and have set the CLID prompt to OPT0. I even tried messing around with the "CTYP" options...
  4. Fineau

    outbound caller ID from shoretel qsig tie lines only showing area code

    Affirmative. The shoretel is sending all 10 digits. The 1000M is receiving the 10 digits.I checked both on the shoretel and 1000M. Not sure where to go from here.
  5. Fineau

    outbound caller ID from shoretel qsig tie lines only showing area code

    I have succesfully set up a qsig tie line between a shoretel 14.2 and a 1000M single group Rls 5.0. Everything is working as expected however I cannot get the outbound caller ID correct. All I get is the NPA "303". Any assistance would be greatly appreciated. Thanks in advance, Fineau
  6. Fineau

    BUG302

    TN 1c2489. I have tried to convert in ld-32 but had no success. This code keeps repeating itself at uneven intervals, as if it is triggered by a specific DN being called. Any help would be greatly appreciated. Thanks in advance!!
  7. Fineau

    Callpilot Fax Application

    John, thanks for the reply. I was pulling my hair out on this one. Unfortunately my customer has a locked in 5 year contract on all circuits. I will reset the dial string to include the ACOD and give it a try. Does the autodial key work the same way. ie: ACOD then LD number and a comma for 2...
  8. Fineau

    Callpilot Fax Application

    How do I enter pauses into a dial string to then enter a long distance authcode. There is about a 8 second delay from the last digit to the authcode prompt which is being given by Qwest. The Callpilot fax application works great locally, but I can not get it to work on long distance fax numbers...
  9. Fineau

    Callpilot Fax Application

    How do I enter pauses into the dial string to then enter a long distance code. There is about a 8 second delay from the last digit to the authcode prompt which is being given by Qwest. The Callpilot fax application work great locally, but I can not get it to work on long distance. I have used...
  10. Fineau

    Time loss on a Sucession 1000M Single-group

    I have a 1000M Single group that loses about 3 minutes a week. The PBX is running Rls 4.5 and has a CP-P4 processor. The Problem has been on-going since the Install.
  11. Fineau

    BUG302

    BUG302 TNTRANS was called with an illegal value, TN 1C23489 is continually generated on a 1000M single group. I have used ld 32 to convert the TN 1C23489. All of the converted TN's are not valid. I am not sure where to go from here. Thanks in advance, good luck to all.
  12. Fineau

    Need calling number and name for incoming calls

    New install of 1000M single-group. NI2 PRI is new. Calling number is presented but no name. RCAP is NDS. Thanks in advance

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