I have a BCM50 Rls 2.0 c/w call pilot messaging and fax messaging.
When I had windows XP I was able to open my faxes on my PC,e-mail them,delete them,save them, and copy them.
I changed my operating system to Windows 7 now I cannot open the faxes to view them.
I cannot do anything with them.
Is...
I have a customer with a BCM450 5.0 and contact centre. also there is a auto attendant.
There are 7 agents.
Sometimes when an agent logs off it shows logoff pending and freezes. You cannot force off.
The only solution is to do a reboot.
The latest Patches are installed.
I have a customer who says the number 1 appears on her set on the screen in a row "111111111111111111111" while it sits idle (intermittent).
Norstar Mics 0 x 32
I have a customer who says the number 1 appears on her set on the screen in a row "111111111111111111111" while it sits idle (intermittent).
Norstar Mics 0 x 32
I cannot call out on the Bcm50 R1.0....
I can receive calls
The trunks are analog
After doing a power down(reboot) the system returns to normal
Any suggestions????????
I do not require reports
This senario is just a queue setup for 3 businesses on 1 skillset
The caller gets an on hold greeting and the agent will logon or logoff with a 20 second break time.
I setup the BCM50 3.0 at the service centre,power down and set the system back up at the customer's site...
when I try to login to ICC I get AGENTS FULL??????
No one is logged in
I removed all data and reinstalled to no avail
I even did a Cold reset and reentered all data
Any ideas PLSE>
I am having difficulty scheduling more than one SOFTWARE update at a time on a BCM 400 4.0.
I have tried to schedule more than one software update at different times of the night with no success.
Any solutions out there?
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