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Great, thank you ... I'll give it a shot..

In Meridian Mail, I have set up a voice services option menu, it works great right now. I'm being asked to see if it is possible to have one of the options do a time of day transefer. Each menu option just does a CL, this one particular CL needs to be an external phone number to the east coast...

BTW, thank you for your help on this.

2222 is how we get to mer mail.

Looks like they are the right consoles... ~~~~~ DN 0 CPND NAME ATTENDANT XPLN 9 DISPLAY_FMT FIRST,LAST TYPE ATT TN 020 0 02 00 28 JUN 2004 (2250) TN 020 0 13 00 28 JUN 2004 (2250) TN 020 1 08 00...

Ok, this may be part of my problem... there is no AODN REQ: prt TYPE: att TYPE ATT_DATA CUST 0 TYPE ATT_DATA CUST 00 OPT AHD BIND BIXD BLD DNX IC1 XTG IDP XLF XBL FKA MWUD LOD REA SYA ATDA ATDN 0 NCOS 4 CWUP YES CWCL 1 3 CWTM 2 6 CWBZ YES YES MATT NO RTIM 30 30 30 ATIM 0 SPVC 00...

we are running Mer mail. Here is what I have for the main prompt. Voice Services-DN Table dn 8300 service TD 8300 comment MAIN NO. The TOD is set to 8:00 to 5:00. How /where do I check for console overflow? ~~~~ something that may help - I have RSI Shadow installed and noticed that my...

I have just recently taken over a Option 61 and have been fixing some pretty odd things, but so far the oddest thing I've seen here is when someone calls in to our main number, they get the standard greeting with option. When they press zero for the operator, there are times that the call gets...

I have recently installed RSI call accounting software. IT does well with inbound and outbound call tracking, but I am looking to get the software to track what each of our receptionists are doing in call volume. In the call record database, there are no entries for ATTN01, 02 ,etc. I'm...

I was trying to get the RAD device to work with the remote tools. I would make the connection to the device but then the software wouldn't allow me to use the feature button to put in the passcodes. I ended up rebooting the device and then it worked, I guess if all else fails... I hadn't used...

Does anyone know where I can get online documentation on how to operate the ICS Remote Tools? This is my first Norstar implementation and am trying to figure out how to use the tools. Thanks CM

We have a meridian mail system that I have currently hooed to a serial port on my PC - using procomm (works fine)... Now I want to be able to remotley dial into the mail system. How would I go about hooking up another port to allow a US Robotics modem to the system. Thank you, C

Thanks all...

I'm new at the Norstar product, is there a place I can get some basic instruction on programming phones and managing voice mail? Thanks for your help. -C

Does this AXIS device work on an option 61 TTY port as well?

message waiting indication field was my problem... Thank you !

i'll give that a shot... thanks...

yes meridian mail.

not sure... how would I find out?

done that... no mailbox for any of the ext.'s that I'm getting the errors on... it's very odd...