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  1. Nick0001

    Phantom number forward to Cell Phone

    I am trying to forward extension 8000 which I created in WABE to a cell phone. I am receiving the following message when trying to save the changes.
  2. Nick0001

    Optipoint 500 Conversation Volume to low

    You are the best! Thank you this helped my hard of hearing users. Nick
  3. Nick0001

    Optipoint 500 Conversation Volume to low

    Is there anyway to permanently turn up the volume on the Siemens Optipoint phones. I have a couple individuals who are complaining they are having a hard time hearing. Thanks, Nick
  4. Nick0001

    Hipath 4000v4

    DIS-ZAND:DIST; H500: AMO ZAND STARTED +------------------------------------------------------------------+ | IDX = 1 | | SERVICE INFO = DIST FOR ANATE DEVICE | |DIVTYPE |...
  5. Nick0001

    Hipath 4000v4

    Nice to talk with you again sbcsu. Basically we have the operator console being transferred to our 3rd floor nurses station who wishes to have the discretion to transfer incoming phone calls to a physician, pharmacy ... etc after the operator is gone. Don's COS changes worked to be able to...
  6. Nick0001

    Hipath 4000v4

    Thanks Don. I'll see if I can try some of these tips.
  7. Nick0001

    Hipath 4000v4

    Don, I have another interesting conundrum. So we forward our operator console to an extension at night, they want to be able to take that forwarded number from the operator console and then still be able to forward it out to a local number. Any ideas on if this is even possible? Nick
  8. Nick0001

    Hipath 4000v4

    Don, you are the man. I much appreciate it. I was able to regen the FWDEXT and add the additional COS parameters successfully. Huge Huge thank you! Nick
  9. Nick0001

    Hipath 4000v4

    Don do I need to create a new COS with these features checked. Is this easier from expert mode or the gui? Sorry to be a pest. Appreciate the help.
  10. Nick0001

    Hipath 4000v4

    I would like a specific phone to be allowed to transfer incoming calls to phone numbers within the local area code? How do I modify the phone in order to be able to do so? I have a single PRI coming into the HIPATH. Currently this phone has COS FWDEXT. Can anyone point me in the correct...
  11. Nick0001

    CFU - Hipath 4000

    Thanks Don Nick
  12. Nick0001

    CFU - Hipath 4000

    I am under COS in the Assistant The following are listed: 9 Digital Hot 10 Digital 11 Analog 10 Digital w/group call 13 modem fax 14 analog hot 17 analog w/didblk 20 fwdext <----- this is the current setting for the phantom extension 21 Broadcast for an extension 23 ACD Agent 24 ACD Supervisor...
  13. Nick0001

    CFU - Hipath 4000

    Interesting enough if I send it to my cell phone 1-615-465-xxxx I am successful. If I attempt to send it to 1-844-xxx-xxxx it fails.
  14. Nick0001

    CFU - Hipath 4000

    I want to forward a local extension to an 800 number. I have the COS set as FWDEXT. I can dial my fake extension 1000 and it will call the 800 number successfully. If I dial from an outside location with the full number 555-1000 it rings busy or disconnected. What feature am I missing on...
  15. Nick0001

    MBLINE Function

    Thank you for your guidance Nick
  16. Nick0001

    MBLINE Function

    I have a Hipath 4K connected to an expressions server. We are using a combination of optipoint 500 stations and optipoint 410 HFA phones. How do I properly use the MBLINE function to show if voicemail exist for an alternate extension? Thank you, Nick
  17. Nick0001

    HIpath 4000 v4 number translation

    I have a Hipath 4000 v4 with a 23 channel PRI incoming. I seem to recall seeing a translation table long ago watching an engineer to change the incoming 4 digit number (5000) to a different internal extension (9000) without using the CFW feature. Is there anyway to accomplish this locally...
  18. Nick0001

    Hipath 4000 v4

    Thank you Don! I can at least take a gander around.
  19. Nick0001

    Hipath 4000 v4

    Good afternoon, thank you for all the help so far on the forum. I have another project management would like me to tackle, and I am not sure where to begin. We have a single ACD group (An interalia box) hooked up to our Hipath 4K. Basically I have two staff that log into the group in the...
  20. Nick0001

    Migrate Optipoint 500 to Optipoint STMI Card

    Moriendi, thank you for the reply. If I follow the steps for a TDM phone can I apply these settings from expert mode to the IP phone? WIll all of the commands listed below save the groups and settings if I run on a station I want to move to IP? It's very aggravating to have the HIPATH...

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