Optipoint 500 Conversation Volume to low 1

[Nick0001]

Is there anyway to permanently turn up the volume on the Siemens Optipoint phones. I have a couple individuals who are complaining they are having a hard time hearing.
Thanks,
Nick

 

[Moriendi]

You can set max volume per extn with ACTDA, callvol=7,

DIS-ACTDA:STN,7777;
H500:  AMO ACTDA STARTED
                                                                                
+------------------------------------------------------------------------------+
| STATION NUMBER 7777                                                          |
+------------+-----------+----------+----------+----------+----------+---------+
|  DO NOT    | VOICE CALL|   RING   |  REP.    |  REMIND  | RINGER-  |  CALL   |
|  DISTURB   | REJECT    |   XFER   |  SECR.   |  HH:MM   | CUTOFF   | WAITING |
+------------+-----------+----------+----------+----------+----------+---------+
|            |     X     |          |          |          |          |         |
+------------+-----------+----------+----------+----------+----------+---------+
| VARIABLE RING TIME: 0                                                        |
+------------------------------------------------------------------------------+
| INDIVIDUAL TIMERS FOR CIRCUIT AND OSMO USERS                                 |
| FORWARD TO VOICE MAIL : 0                                                    |
| CLIENT RING DURATION  : 0                                                    |
| DESK RING DURATION    : 0                                                    |
| CELL RING DURATION    : 0                                                    |
+------------------------------------------------------------------------------+
| INDIVIDUAL SETTINGS FOR OPTISET AND OPTIPOINT500:                            |
| RINGVOL : 4     RINGSOUN: 2          ALERTVOL: 2     CALLVOL: 1              |
| SPKRVOL : 4     ROOMCHAR: NORMAL     DISPCONT: 2     ROLLVOL: 3              |
| SLKCONT : 2                                                                  |
+------------------------------------------------------------------------------+

AMO-ACTDA-111       SUBSCRIBER FEATURES                                         
DISPLAY COMPLETED;
  <add-actda:type=stn,stno=7777,featcd=optiset
RINGVOL = 
RINGSOUN = 
ALERTVOL = 
CALLVOL = 
SPKRVOL = 
ROOMCHAR = 
M16: COMMAND PROCESSING ABORTED

If that still isn't loud enough, then the problem is the user not the phone, and they might be better with a headset where they can make it even louder. TREF amo can increase by -4dB but it'll be system wide. You have to specify a from and to for TREF, ie, from CO trunk to digital extn, from anate to digital extn etc etc. I would try ACTDA first.

 

[Nick0001]

You are the best! Thank you this helped my hard of hearing users.

Nick