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One of my employees found this on the web Press "Feature" 9 8 5 Press 9 Display will prompt you to enter password: Enter the password 73738767793 Press OK Display will read: RESET PASSWORD: YES NO Choose YES The administrator password has been reset to the default as follows: If you have...

Thanks bkrike - But I must be blind, I have looked in the FAQs and I don't see anything that tells me how to reset the VM password to factory default. Unless this is the procedure that uses the REINSTALL password and if that's the case I didn't realize this was a complete reset.

We have moved this unit to another site but cannot get thru the password sequence. Is there a way to reset this unit to factory defaults?

I have a Flash Voice Mail Unit, NT5B06EB Norstar Flash Voice Mail US English Model 2, ENG/SP S/W Ver 1.7, that is currently working with a MICS 2.0. I want to move this unit to a MICS 4.1 system, but I understand I have to have at least 1.9 to do this. Can I purchase the software upgrade and...

I thank you all for your time. Much appreciated

The word "Priority" is not displayed only the extension number and the word "Later" is displayed

All of the sets are 7310. This really isn't causing any problem other than misleading some of the users to think the person they are calling is on the phone.

Yes, there are two intercom buttons assigned to each set.

All of the telephone sets display the word "LATER" when a station to station call is made. The station being called is not busy. The system does not have voice mail. Any ideas to the cause?

I have continually had this problem when using the connection directory to initiate the script, however, after looking at some of the sample scripts at the aspectscripting web site, I decided to rewrite my script to do the connection within the script. Since that time, I have not experienced...

I am running 4.8 and have replaced the files as recommended. This appeared to fix the problem, as my scripts, running from W2000 Scheduled Tasks, ran fine for 4 days. Then I begin experiencing the same application error. It is not consistent as it is generated on different scripts and at...

We found the problem, it was the modem init string. Reset it to the default and everything worked. Thanks bcousins.

We are receiving the following error when attempting to connect to a DR5 using Remote Manager 3.5 "SQL error trying to open database or KSU session, error code = -551" Anyone have an idea what's causing this?

The login does not have admin rights. We suspected this might be the problem.

One of my sites is attempting to install NRU10 on a PC running NT. He has received the following error on two different PCs. Any suggetions as to the cause. ISODBC_ERR_NOTADMINISTRATOR - entry not found in the string table.

Aragon - I take it that Norstar Manager is a part of NRU 9.1. It's not another application. So if I purchase NRU 9.1, I should be capable of administering all of the Norstars I have?

Sorry for asking some basic questions here but Norstar is fairly new to me. We recently assumed responsibilty for several Norstar systems at remote locations. We don't currently have any management type software to support these. We have a mix of MICS-DR5, MICS2.0, MICS3.0, MICS4.0 & MICS4.1...