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  1. royaltg

    BE append to multiple tapes when backing up

    Does anyone know of a setting in BE 10d to allow a backup job to append to multiple tapes in a library instead of appending to one tape and then require scratch media to complete job? Example: Need to backup 600GB from one server. When this job begins setting is set to "Append to media...
  2. royaltg

    Call Pilot 100/150 Non business with CCR

    How can I get this Maintenance Release? I am experiencing the same problem. I have a Callpilot with CCR1 configured for morning afternoon and evening and CCR2 configured for NonBusiness. When "Business Open" is set to No the AA plays instead of the CCR tree. I need to set Business Open to No...
  3. royaltg

    CICS 6.1 Speed Dial

    What have the personal speed dial locations been changed to? They used to be 71 - 99. What now?
  4. royaltg

    6.1 Upgrade - Invalid Number Error

    Thanks for all of the suggestions. I verified that before the upgrade "9" was programmed as Line Pool A access code, and after the upgrade the "9" was still programmed as the Line Pool code, but it didn't work. I changed the access code to "7" and it works. Then changed back to "9" and...
  5. royaltg

    6.1 Upgrade - Invalid Number Error

    I just finished upgrading a MICS from NA-MICS-2.0 to NA-MICS-6.1 MR using the Norstar Upgrade Card. Prior to the upgrade the customer's standard T1 line for inbound and outbound calls worked fine. T1 channel was accessed by dialing 9 for Line Pool A. After the upgrade when 9 is pressed the...
  6. royaltg

    Norstar Mised Calls Caller ID

    senk1s, I set call log option to "unanswered by me" for the extension I want log. How do I assign a space to this extension, and ten how do I retrieve the caller id info? Thank You
  7. royaltg

    Norstar Mised Calls Caller ID

    Does the Norstar system save incoming caller ID info for calls? I have a user that wants to review the caller ID info for calls they missed. Is this possible? If so what are the steps to set this up? The system is MICS 4.1 Thanks in advance for your help.
  8. royaltg

    Norstar MICS 4.1 PRI Conference Call Issues

    Has anyone proven that ver. 6.1 fixes this conferencing issue with PRI lines? I am running 4.1 and getting the exact same issue, second and third caller can not hear first, but first can hear all callers. I will have to upgrade vmail (NAM) if 6.1 is required, so don't want to spend the $$$ if...
  9. royaltg

    How do I declare a type of database

    Thanks for the info. I am using Access 2002. What is the syntax and entries I need to make in order to use the database data type?
  10. royaltg

    How do I declare a type of database

    I am trying to access records from my tables using the currentDB and recordsets, but when I try to dim a variable as type Database I get a compile error. Here is the code and error message -- Code: Dim DB as Database Error Message: Compile Error User-defined type not defined Any help would...
  11. royaltg

    Can not create an smtp e-mail address of service@mydomain.com

    I have a Windows 2000 SBS server and I am hosting SMTP email for my domain via Exchange. When I try to create a new SMTP email address of service@mydomain.com I receive an error message stating "This e-mail address already exists in this organization." I did a search for this email...
  12. royaltg

    Confirmation when sending email from MS Access through Outlook XP

    I've got a Access XP database that sends email via Outlook XP after it finishes certain tasks. I use the "docmd.sendobject" method, and it works except for the fact that I get a message box that pops up and says "A program is trying to automatically send email on your behalf. Do...
  13. royaltg

    Voice Mail sends second call directly to General Delivery

    Thanks for all your help. West Coaster is right. I have an old version of software on the MICS and NAM. I was told both others that this was a software limitation, but wanted to get a second opinion or get a workaround. Thanks for all of your insight and help.
  14. royaltg

    Voice Mail sends second call directly to General Delivery

    If I make my Voice Mail DN match the DID digits (Line 145) then how will the receptionist phone have a chance to answer the incoming calls? Here is my current Scenario: Line 145 is target line for DID 1400. PrimeSet is DN 400. Voicemail is DN 448. DN 400 has 4 I/C Keys and is set to FWD NO...
  15. royaltg

    Voice Mail sends second call directly to General Delivery

    I have a MICS connected to a NAM. The Voice Mail Auto Attendant is set to answer all calls coming in on the first DID, Line 145 after 4 rings. Line 145 is the DID main line for the receptionist. This gives the receptionist a chance to manually answer the call. The First call is answered...

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