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andy if they are using the old stlye kxt phones there are pots inside the phones you can play with

have youi tried connecting to the lan port on your 406 and the dte port on the dig 30 at the same time. this is how i have managed to dte various units.

many thanks. had another engineer go back and downgrade the phone managers and they now work. Interesting as our support in the uk say there are no known bugs in this level of PM

we have a cusstomer on 3.2 who is using a combination of phone manager light and pro. Some of the users cannot carry out a supervised transfer using the transfer button but they can do a blind transfer. When they try to do a supervised transfer the display looks like they are trying to ring...

this is a known issue on 3.1 and Avaya claim it will be fixed in the may 3.2 release. i have experienced it on 2.1 also but avaya are not supporting 2.1 after the end of this month and have said try it on 3.0DT

It is mainly the fact that the customer will not let me take the system down that upgrading is impractical. they have a box office which is constantly taking calls all day wich go throuth the vm pro so for this reason they wont let the system go down for even 10 mins

upgrading is not practical as they have vm pro, ccc and phone manager for every user (50 of)

I have a customer with an ip 403 on 2.1 27 that is having problems with call quality and paging to ip phones. Sometimes when they do a page to the phones it does not always come out of the ip phones. we have tried reduicng the number of phones in the group but this does not make any difference...

are you putting the correct number of digits in the ddi table?