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I have 3 of 7 phones on the group 601 that shows "hunt group name" :003 or 004. Is there a way to erase that?

Does anyone know if there is a compatible version of MCK 7000 to fit with a BCM 450. I have 3.2r2 and it don't works well with BCM 450 rls 5

I have a customer with BCM 400 4.0 and PRi and wants to foward there calls during the out of business hours. Is there anay way that the night answering company received the caller id from the one that made the foward instead of the caller id of the one who is calling ? So, site A foward to site...

Is there any document on how to upload the firmware in the 1230?

We got a blank screen when we connect an IP 1230 to bcm 450 r6. We are connected in the bcm lan port 2 so there is no firewall or ip adress conflict. The Phone received an ip adress from the bcm and the bcm see the mac adress. The bcm has the last patch available. We tried two new 1230. thanks

I got my CDR with PUSH NOW and works find but I want those CDR in an other format. How can I get my old CDR?

I have a customer that try to received vm to outlook. It was working well for the first month but now outlook gives us errors like: (I translated from french to english)IMAP server as stopped due to too long inactivity. BCM40.localdomain Too many login failures. error code 0x800CCCDD. [4] User...

All these setup are done. We have the caller id from the AA but when we are online the second call always give me the trunk number. thanks

I forgot to say that the trunk are answered by the voicemail

Is there any way to get the caller id when you are online instead of getting the trunk number? Customer is running BCM 50 3.0 with analogue trunk. Thanks

You can not move a BCM 50 keycode to a BCM 400 or 450. You can only move keycode from 400 to 450 with a special keycode and you need to return the MSC to Nortel. There will be a new feature with 5.0 ( 50 and 450), you will be able to remove the keycode of your choice from a 50 or 450 and aplly...

I want to reset to factory default an IP 1120E thanks

Look for Algo at http://www.algosolutions.com/

We have a BCM 400 4.0 fully patched and an I2004 that freeze almost every day. We have exchanged the phone and also the port on the switch but no result. There are 5 others IP phone on the system and they are OK. The only difference between the others is that the I2004 is in a call foward on a...

We had the two same problems. The first one was resolved by the patch. The second one happended with phones that are connected over an MCK modem. So we tought that it was an incompatibility between BCM 450 and MCK. We will follow.

Do we need 1 license per user or 1 license per user that want to get their message in outlook at the same time. Examle: If I have 4 licenses in my BCM and 5 users try to received their message in outlook in the same time, the fifth one will have to wait until one of the four others has finished?