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Alright- Thanks everyone! I managed to get the music playing over our system and mostly adjusted the input levels alright. However, in the process I've pushed one of the volume adjusts in (bent the pins) so it is inaccessible with the screwdriver I was using to adjust it. The box seems to be...

Ah, so it's correct action is to just play music all the time over the PA? (like in a retail environment) and then interrupt the music when there is a page? Does that mean I should be looking for more than one input on the 25pr? The one I am going into now is only playing hold music- there is...

By reading the front of the box was how I hooked up sound to it in the first place. I can successfully get music playing over Feature 86 (plays through the phones speaker) and stop it with Feature #86. However, I see no indication of how to play it over the paging zones. It also plays when a...

I found pictures of the device- I didn't notice the name Valcom on the unit itself but it sure looks like these. http://www.thephoneresource.com/images/1101_lg.jpg http://www.ntcp.com/media/VALCOM_V-1109RTVA_9_ZONE_PAGE_CONTROL_.jpg It looks most like this one- but blue...

I've searched around for this and can't quite find an answer. I'm not too sure on the specifications of our phone system as I have been thrown into the position of its administration. I was told tales of a time when we had the ability to both "play music over the phone" and "play music over...

So I'm approaching a time when I actually have time to execute this plan. I'm projecting after a thorough device count that I will only need room for X.X.1.1-254 and X.X.2.1-254 Anyone think it's worth the trouble to segment the floors of the building into VLANS to easily identify rogue...

I've yet to try this- I would need a large dark cloth to try this out. I've noticed the room has also been getting very warm.

It has been happening to almost everyone I've spoken to who uses the phones. I've checked the fiber cable I could see (coming out of the front of the box going into an auxiliary box) sadly- my eyes can't see the data in the light...maybe one day.

Yeah- I've checked the test logs. I've broken down and hired a tech to come out and look at it. (they seemed surprised with the knowledge I had already collected) They are going to start swapping out the possibly dead pieces to do some testing (/ make our offices angry). Should I let them...

Did you end up trying that crossover cable yet? Seems like your best bet would be to eliminate (mostly)all possible external hardware issues.

@GrimR Copying to a text file was the issue. When copied the email addresses would not come with the copied text. It appeared it was just copying what I would consider a pointer for the information in Outlook @linney I eventually ended up just doing this to get the e-mail addresses out. I was...

I had an issue yesterday where a user had compiled a list of addresses they wanted to send to someone from various emails. They were not in their contact list (just entered from emails they had received) They were trying to cut and paste this list (once complete) from the to: field to the...

XJSWX: That was not an image directly from my setup- just one I found that looked very similar. Rik: a Feature *0 displays "button inquiry" pressing # does nothing in this mode. Any other way of determining which station they are connected to?

Just got back from hunting wires. They appear to be going into something that looks like this. http://farm1.static.flickr.com/192/499899378_64beed36bc_o.jpg Is this called a cross-connect field? Anyway. There are 3 large connectors coming out of the main Norstar unit- the wires contained...

Interesting on the radio tower interference. I don't know of any towers in the immediate area though we do have Wifi throughout the building. My phone right here is rev 19D. But this is a recent occurrence - we've had the wireless for quite some time. I haven't checked every single phone- but...

Hi. I'm relatively new to the world of getting headaches trying to solve phone problems. I've got what has been described to me as a Nortel MICS system. Recently multiple users in my building have been experiencing the same issue. While they are in the middle of a call- the connection will...

Thanks, i'll search around the forums. (The free option!)

So you just leave 103 would-be host spots empty? Maybe I'm thinking about doing things the wrong way. My current network is 172.16.1.X with a subnet mask of 255.255.255.0. I've run out of space on the network. I thought the solution was to change the network mask to allow for a wider IP...

Hello! I really don't know much about phone systems here. So I've got a setup that looks almost exactly like this picture (except mirrored) I couldn't really find any model numbers on the devices. They just say Nortel/Norstar all over them. One I think says "Nortalk Flash" the largest...

Ah, so setting up VLANs would just be setting up identical networks (with 255.255.255.0) that are capable of transmitting data to one another rather than getting confused about their destination. Why would you not recommend larger than /24 for a LAN? Is my vision of expanding the subnet range...