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Thank you, merlinman. It was relatively simple once I got the nerve up to try it. Also of help was an older thread that sent me to the Avaya site and the entire Merlin Programming manual available as a download. Haven't done the 'Principle User' piece yet - maybe tomorrow. One hiccup though...I...

I have an active local number cross-connected to a 408 GS/LS-MLX module on Merlin Legend. A toll-free line has been purchased and identified, but is waiting for me to do the programming so that when dialed, the toll-free hunts for and finds the local, and then connects to x4045, bypassing the...

Yes...did the print. I ended up not attaching it to here, but did get it in front of someone I call 'Yoda'...who coached me through a file compare. Ultimately, we ended up physically moving x4031 to an open port on an available module where we re-created the original extension properties. Now...

TouchToneTommy, I have checked w/ Octel tech about this issue and went over the entire VM config step-by-step checking for cross-pollination between ext. 4031 and 4044. Found everything okay there. I am in the process of getting the Legends' config and dialing plan ready to send to...

Neither - VM is a seperate PC-based add-on...Octel 50

Yes. X4044 gets the voicemail for X4031...at the 20L console(or in the WINspm software) I can goto Maintenance, Port, Station, Ext. 4031, Status, and see that 4031 shows up as station 4044 & dial plan 4044(both incorrect), but still shows the correct slot-port of 0207... X4044 just happens to be...

Incoming calls on X4031 ring roughly 3x and can be answered at MLX-10DP set. If not picked up in time, they goto VM X4044... X4044 & its' VM work fine...'Follow Me' & 'Forwarding' are not active...Details on X4031 show that it thinks it's X4044 and these two are adjacent stations on 408GS/LS-MLX...