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Yes I can log in through Feature 9**. I will try and reinstall the nru SOFTWARE thank you

Yes I have tried with it unplugged still same message

I'm trying to dial in with remote assist so the Feature 9*0 is sending me to the RAD but for some reason it is saying that it is already in use.

I have unpluged the transformer and that did not seem to work. Feature 9** works I even changed the password to see if that would do anything. Some how it is hung up?????????

I have checked all that on the Rad it has power and the port is good. I have even moved to another port. Any time I call in and do the Feature 9*0 is says feature in uses

I'm having a problem with my Rad I keep getting a message that says Feature in use. I have looked at the port in programming and it is on idle. I have diabled it and reinabled but same message comes when I do Feature 9*0 Any Ideas???????????

FletcherP I have looked on the Nortel Site for this bulletin but have not been able to find it. Do you know a link to this bulletin?

I have been searching for the bullitin but can't find it??

Does Nortel have any documentation of this bug? I would like to show it to the customer.

I have a customer with M7310 Phones he says that at random a phone will just lockup and the display shows a 1 and that is it you can't Rls it or push any other buttons. The only way to fix it is to unplug it and then it will work again. They have a MICS with a PRI 6.1 software. Anyone run into...

Thanks luv2ski I found it in the older posts. the site is http://www.brewskynet.com/nru/ luv2ski may you have fresh powder conditions all ski season. Thanks again

Has anyone seen this before I was trying to back up a 0x32 6.1 software through the RAD I was able to connect no problem I went to Backup/Restore and this message came up MAP File: 'AOFOIENG' is required Can anyone help?