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I have done 4610's and 4620's using the repurposing tool, but cant get the 4621's to work. Is there anything i need to do differently on these?

I have a used 9630G that comes up with a "9630g vpn tunnel failure" message. I can't craft into it to disable the vpn. Anyone have any clue how to break into this thing?

I figured as much. I've been looking all morning for backup files, the only thing I find is from over a year ago. It may help some of the rebuild but many things have changed in a years time. I still don't understand how the system is still answering calls with all of the right prompts if the...

I used remote desktop during the upgrade... and no (my live and learn experience of the day) i did not backup first. I ASSUMED that I would be safe since the first upgrade went smooth.

We have a 406 v2 that had 4.0 on it. We upgraded it to 4.2.17 and then up to 5.0.26. After the first upgrade all information was shown. This time... not so much. The stange part is that every thing is functioning fine. I will need to see the mods to make changes in the future. Any advise would...

Forget it Found it System Compatibility The MERLIN LEGEND MAIL system is compatible with all domestic and international releases of the MERLIN LEGEND Communications System. The MERLIN LEGEND MAIL system is not compatible with MERLIN II systems. NOTE: The MERLIN LEGEND system must have a 391A3...

This should be an easy one. What is the minimum processor release that will work with a 007MLM v/m? I want to say its R3.0 but iI can't find it in black and white. Thanks

I am using a BCM50 R1 as a test switch. Does anyone know how to release all of the IP dn's at once? It looks like the BCM might release them after an inactivity timeout. I just got back from a week off and the system is taking on more phones, for now. It seems to fill up after testing many sets...

Thank You very much for your help!!!

If you use the intra-switch-cdr method how do you view the results?

I have a customer that wants to log internal calls on a 8410D. they are using this phone as an emergency phone and want to track the activity. I tried to simulate the situation on my G3siV9 unsuccessfuly. any ideas for this? thanks in advance!

I tried the 8N on my test switch and it worked great. Thank You very much for your help!

We are using a dynamic T1 for our lines, and have a few copper trunk as a "just in case". Is there a way to set up the ip office so i can dial 8 to get to the copper lines? As it stands now if the t goes down I have to change those lines to out of service and so on. I would rather just have the...

Thanks! I have a 3x8 set up in my shop and didn't want to drag out the mics to test a few CAPs.

Can a CAP be used on a 3x8 system? If so where do i assign it to a phone? Thanks

tlpeter, Thank you very much for the help! I went in and deleted the wav file that had been recorded when this group was first setup. Then i logged into the mailbox for that group, tried to listen to old messages and it promted me to record the name through the phone. NICE! Thank you again for...

I am using Voicemail pro in ip office mode.

I am having a difficult time trying to change the recorded name of a hunt group in vm pro. I have a short code(*74) setup to record names for the users, but can't seem to figure out how to do the same for a group. any help would be appreciated greatly.

I am installing a 715 terminal in place of the old 615 that cooked this weekend. Does anyone know how to get into the system function keys[ponder]. I have no problem changing the user function keys, but these have me stumped! Thanks

word:)