Search results for query: *

One thing to check is the MOH input plug. If you have a ground on the IP Office (i.e. on a 16 port analog trunk module) and the signal for the MOH is coming in on the "sleeve" of the plug it will be grounded, thus no music on hold. At the point where your wire attaches to your MOH...

When upgrading the firmware on a VAL board the VAL board is both source and target when doing the change firmware download command. Enable the filesystem on the VAL board. Open a command prompt session on your computer. Change directory to the folder you have the new firmware file stored...

To connect a terminal or laptop to a prologix: There should be an "octopus" cable connected to the slot where the processor resides. One of the ends will be labeled "Terminal". A standard 25M to 9F will provide connectivity. If you use Avaya Terminal Emulation the settings...

My next step would be to take the phone into the equipment room, punch down a jack directly to the system port and test the phone. Sounds like the only thing remaining is the house cable from the equipt room. Wire problems can cause strange symptoms. Having a 6416 phone on a port programmed for...

You will probably need to remove all the channels from any trunk groups. The command "list configuration station" will show all DS1 cards. Find the one you want to change and check to see if any of the ports are assigned. If they are, the command "display port UUCSSPP" will...

You can "display system-parameters Cust" to look for that option, but I am not aware of such an option. But you will need the init login to make any chages on this page. But my understanding of mode code is a method of integration. This method is used when Legend/Magix sytems are used...

Chris, what you need to know/change is used for "mode code" integration. This type of integration is used when a processor to processor integration is not possible/available. Specifically what you need are the feature access codes to turn on and off the message waiting lights. The...