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  1. oldfree

    One-x Communicator all versions include 6.1.5.07 SP5

    Hi guys, Who can disable to ring over USB headset but ring on speakers and audio using USB headset? users complaint about it because sometimes they don't want to take over headset. have a good day
  2. oldfree

    How to find the total number of calls on one trunk group per day

    list measurements trunk-group summary yesterday-peak
  3. oldfree

    IPO 7.0.12 SIP Outgoing problem

    Thank you very much guys, I'll fix this issue with service provider :)
  4. oldfree

    IPO 7.0.12 SIP Outgoing problem

    I can send config to you tlpeter.
  5. oldfree

    IPO 7.0.12 SIP Outgoing problem

    Yes LAN1 is 10.10.10.10 I tried before that and i configured ip route.
  6. oldfree

    IPO 7.0.12 SIP Outgoing problem

    My ARS : N; Dial N"@212.252.48.5" SIP OUTGOING ID I'm sure I haven't used 10.10.10.10 address any configuration except LAN 1 settings :) I think Service provider can fix this issue. Because I have a other custom with same provider(System 6.0). Traces likes 7.0's trace.
  7. oldfree

    IPO 7.0.12 SIP Outgoing problem

    yes I used but It did't work. I tried all network topology settings. I couldn't change "Via: SIP/2.0/UDP 10.10.10.10:5060" to real ip. When I downgraded the system to 5.0.22 it worked.
  8. oldfree

    IPO 7.0.12 SIP Outgoing problem

    Hi all, I upgraded the system 5.0.22 to 7.0.22. My sip trunk not working now. I traced SIP calls. and I found a problem. please check the trace to listed bellow OVER 5.0.22 (WORKING FINE) 246108mS Sip: 18.1067.0 21 SIPTrunk Endpoint(f51c27c4) received CMSetup 246110mS SIP Call Tx: 18...
  9. oldfree

    Help with installing 1408 phone

    Hi all, I upgraded phones release 3. IPO 500V2 and phones 1403,1408 models. My problem is "Phones want to upgrade again when I reboots to IPO 500". Any idea?
  10. oldfree

    Voicemail Pro cut 2-3 seconds for recording SIP Trunks

    Hi all, I have problem with voice recording. have you ever seen this problem. System: IPO V2 6.1 or IPO V1 6.08 I tried two SIP provider. Voice recording: auto mode This is very annoying problem. when user call outbound over SIP Trunk with voice recording, I listen the record of call and...
  11. oldfree

    IPO 500 & CCR BNA problems

    hello friends, I have to problems on one site about CCR Agents. System IPO 500 V1 6.0.14 (Before this version i tried any old version) CCR 1.2.5.1 1608 IP Phones Voice Mail Pro, Contact Store etc. There are 30 CCR agents. Supervisor send Agent Summary Report for whole day. First problem...
  12. oldfree

    16xx series telephones Self-Administer

    Thank you for all TL I am using "inhibit Off-switch Forward/Transfer" so user can't forward phone his cell or other extarnal calls for now. Regards
  13. oldfree

    16xx series telephones Self-Administer

    Thank you for your concern Don't worry :) I have a license But no change. :(
  14. oldfree

    16xx series telephones Self-Administer

    I tried "opstat" before but didn't work. Button programing : User can change buttons If user uses the features-phone user-Self Administer so IPO manager button programing don't help this. I'll try "system phone rights" after upgrade 6.0(8)
  15. oldfree

    16xx series telephones Self-Administer

    Thank you all, But TL how can remove "Self-administer" button from 1616. ("system phone rights" to "none") I am using 6.0(11046) manager. where it is? customer have got 1608 series phones. Regards
  16. oldfree

    16xx series telephones Self-Administer

    Hi all, How can i disable to Self-Administer on 16XX series phones? regards
  17. oldfree

    CCR 1.2.2.78 Upgrade

    Have you ever been upgraded CCR 1.1.2 to 1.2.2.78 ? I tried but I couldn't This is the message: "Error27506_Error executing SQL Script RTUpgradescript_26_RptSPs.sql Line 2375 invalid column name item (207)" Regards Ozgur
  18. oldfree

    IPO Soft Phone Mute problem

    Hello all, I need your help about Softphone, My mute button doesn't working correctly. I saw before Avaya said that "The speaker and microphone mute feature is only available if the sound card supports it". I'm ok but ComunicationManager's softphone, 3th party SIP application working...
  19. oldfree

    contact center agent is getting second acd call

    Could you try "Busy on Held" ?

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