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EHDU not ringing
@billz66 they are on PRI. When I trace the calls I see the breakdown is correct. It rings to the external but goes right to the vmail. I tried the COS options: Display Held Call ID on Transfer and Hot Desk External User to Yes. Waiting to test with a tech on site.- JTer85
- Post #4
- Forum: Mitel Networks solutions
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EHDU not ringing
MiVB R9.1 on MXeIII User has a deskphone, EHDU, and Softphone as a Multi-device user group. When I enable the presence for the EHDU and call the DID from external it goes through correctly. The call rings on the Desk phone and the External at the same time. When I call from an internal MiNet...- JTer85
- Thread
- Replies: 6
- Forum: Mitel Networks solutions
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Missing call history after upgrade MiVB to R9.1
@kwbMitel Thank you, I checked the logfile. I see plenty of instances referring to extensions as "entry contains out of range data" and "Duplicate Call History record not allowed." I checked several of the extensions in the list and they have a max call record at 20 which is the default. I am...- JTer85
- Post #3
- Forum: Mitel Networks solutions
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Missing call history after upgrade MiVB to R9.1
I'm running a clustered virtual MiVB that we upgraded to R9.1. After the upgrade the users are no longer seeing the call history on their phones. The old call history was still showing on my test phone but no new call history is being saved for any calls inbound/outbound. I verified under System...- JTer85
- Thread
- Replies: 3
- Forum: Mitel Networks solutions
