On the Blackberry the address book shows up sorted by first name. I want to sort them by last name. I have played with the settings in Outlook but that didn't work. I can't find anything in the Blackberry desktop manager either. Thanks.
I had the same problem and this worked like a champ. From the run command enter "C:\Program Files\Microsoft Office\Office10\Winword.exe" /a This restores all default toolbars.
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