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yes i created the voip user on the IP500

I have setup about 8 5610sw IP phones on one of the Avaya systems we have. Because of VCM channel limits I want to put additional phones on a different system with availble VCM channels. I am having trouble with this. the second system is a 500 series. After entering the correct IP info the...

You sir are an evil genius....

I like that. That funny.

I got it now. Thanks all.

I was wondering if it is because i have two routs for a number. I have a call rout with a number from our provider in the incoming number field, CLI is blank, Destination is my extn. When i dial that number from my cell it goes to my extn. So then i created the second rout with my cell in the...

I have been using my cell to test. I have a phone number set to ring directly to my desk. I created a second rout for that DID with the my cell # in the CLI and pointed the destination to the fake user. The call came to my desk. I deleted that call rout and created one with nothing in the...

There are a couple of numbers that call into our system that i would like to block. I logged in to IP office manager and attepmted to do this with an incoming call rout. I set the "incoming number" field to the number that was dialed. (our number) And set the "Incoming CLI" field to the...

How would i change the text that is sent in an e-mail alerting that a voice mail has been left? Is there a text file that i can edit?

thanks

How would i go about having an avaya 5410 phone use the vm light instead of an audible ring. Thanks

Has anyone here worked with Triad Telecom based in Greensbor NC for SIP trunking?

Thanks. I was a little confused for a minute.

Is there a way to use a custom recorded .wav file for the alert that plays when recording a call? Where would i go to change it? Using VM pro 4.2 Thanks

How would I go about determining who (internally) forwarded an external call to an internal extension? For example only cetian calls should be forwarded to a manager. I'd like to know what extension is transfering calls there. Thanks

I'm looking at upgrading from a 406 v2 to a 500. There are some licenses i would like to transfer if possible. such as VM Pro Phone Manager Pro VM Pro Recording Administrator Wave user CTI link pro The licenses are on a dongle on the back of the 406 unit How would i go about transfering them?

yea... sorry. I found it.

What is Communication Manager? I assume it is software that works with IP office. Where can I find it? Thanks

I see where you are going with this. Im just a little unsure. Do i need to put the users in hunt groups? How does the system know which ARS table to use for each user? Right now there is a system short code 9N N Dial 50 - this will goto the default ARS I hope my questions make sense...

I have two groups of people. I want each group's calls to display a differnt caller ID when dialing external calls. I know this can be done via short code in the individual user config, using 9N NSxxxxxxx Dial 50. IS there an easier way? Thanks