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  1. commnorth

    hacked or compromised IP Office 500 V2 SIP

    thanks Gunnaro for your clairifcation on quad 0's. Commnorth.
  2. commnorth

    hacked or compromised IP Office 500 V2 SIP

    Thanks all, one question for GUNN; what does the 0.0.0.0 do, I'm NOT a network guru. Jim.
  3. commnorth

    hacked or compromised IP Office 500 V2 SIP

    Well the absolute worst nightmare in the IP Office world has become a reality. My 9.0.4 system has been bootlegged. I was looking over my SIP accounts and found that one of my customers had placed 335 outbound calls over a 12 hour period. The only red flag was that the time period that this...
  4. commnorth

    IP Office Basic Mode 27 second inbound disconnect.

    Hello all; I have a 9.0.4 IP Office running 8 sip licences, I have 5 in one group; I don't know if this has any bearing on my issues, but I'm running in Basic Mode. All calls are sent to AA, AA answers and starts its speal, then stop watch 27 seconds later, disconnects call, everytime. Outbound...
  5. commnorth

    IP to Analog converter for Faxing on IP Office

    Hi. Yes I have had 0 problems when I was using the dedicated 8 port analog card on 7.0. We pointed that incoming fax line to the analog port on the 8 port analog card, ext. 108 I believe. Zero complaints from customer, installed approx. 1 year ago.
  6. commnorth

    Call Pilot not sending "BYE" siginal to SIP device.

    Thanks Hawks; I'm scheduled to be on site, Tuesday the 9th, and I'm excited to give your suggestion a shot; if it works, I'll be so indebted to U, I'll have to buy you a Polish pop or two, again thanks, Jim.
  7. commnorth

    Call Pilot not sending "BYE" siginal to SIP device.

    Thanks allworxguy' I believe what you are referring to is the supervised or unsupervised line settings, and yes all lines have been selected to supervised setting.
  8. commnorth

    Call Pilot not sending "BYE" siginal to SIP device.

    I have installed a cisco spa8000 which is a 8 port SIP ATA device on a MICS 4.1 along with a call pilot 150 3.1. Every thing seems to work fine until you get a call transfered from call pilot to extension, the cust. leaves a message, and when done, hangs up. Employee retrieves message, and at...
  9. commnorth

    CALL PILOT 150 GOING STRAIGHT TO ATTD NO MATTER WHAT DIDGIT IS ENTERED

    WE INSTALLED A CALL PIOLT 150 3.1 SOFTWARE, AND NO MATTER WHAT DIDGIT WE ENTER, IT GOES STRAIGHT TO 333 THE ATTD. WE HAVE THE CCR TREE 1 ENABLED, AND PATH 0 = EXT. 333, SO AS YOU AS YOU ENTER THE FIRST DIDGIT, NO MATTER WHAT IT IS , IT HAS ALREADY IN PROGRESS TO EXT. 333. WHAT THE H AM I MISSING...
  10. commnorth

    One-way voice path

    Thx guys; both analog cordless sets and 1416's. SIP's. Also in the 500, there is a place where you can select max. number of calls' if I have 5 licences do I put 5 for max. # of calls? It must do something, or else they wouldn't have that selection.
  11. commnorth

    One-way voice path

    We have a 500v2 release 7, and when the phone system starts to become maxed out on the number of calls its handling, then it's seems as though all new calls that come in, have one path of communication. Ie: customer calls in, employee answers call, store can hear customer fine, customer CANNOT...
  12. commnorth

    on hold timer analog phone port

    I can only get 30 seconds of hold time using the flash to hold timer on a analog cordless phone. Customer would like to see indeafinate time for this function. Even 300 seconds or what ever would be helpful. I have depleted my knowledge base trying to locate this timer. As incredible as this...
  13. commnorth

    Configuring SIP with an IPO 500

    I have a IPO 500 and 3 IPO 500 EXTN PHONE CARDS(8 Ports). I will be using the network provided on site(just cable internet), there is no firewall, I'm using Broadvox for my SIP provider and also I have my SIP license. Do I need any additional hardware/software to make this work? With that being...
  14. commnorth

    2 IP Office 500's v2, how to connect via VPN's

    We currently have two IP Office 500's hooked up at two different locations (100 miles apart). We have two Cisco RVS4000's (gateway/VPN's) at each site. The VPN connection is up and linked. Can someone tell us how we can configure the IP Offices to communicate with each other via voIP through the...
  15. commnorth

    Configuring WAN

    We have 2 IP Office 500 systems with the network software (on each), were in the beginning process of establishing the WAN communications between the two. There are high speed internet connections at both locations. All CO's are copper, the only reason for the network software is to establish 3...
  16. commnorth

    Default password for ext. on I.P. 500

    Thanks Bas1234; however, I still get "Invalid login". Still looking?????
  17. commnorth

    Default password for ext. on I.P. 500

    First time on Office IP 500 system with no doc's: what is default P.W. for ext. login ie: login ext.401 then P.W. ??? Thanks in advance for any replys.
  18. commnorth

    Time of day calling restrictions

    how do you restrict calls during the hours of x thru x?? 7:00 A.M. - 3:00 P.M.
  19. commnorth

    Time of day calling restrictions

    Working on a G3; several extensions need to be restricted from after 3:00 P.M. thru 7:00 A.M. no outbound privileges.
  20. commnorth

    ARS CAN'T DENY 809 AREA CODE

    OLDER DEFINITY CAN NOT SEEM TO BLOCK 809 AREA CODES. I GO TO " CH ARS A 91809 " ; CH ARS A 1809 ; CH ARS A 809 AND HAVE PLACED DEN IN PROPER FEILD, THEN WHEN I DIAL 91809XXXXXXX THE PHONE DISPLAYS ARS ISDN BUT YET THE CALL GOES THRU??? WHY. JIM.

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