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I had a problem when first installing the tape drive when it shared an IDE cable. Using it as a stand alone slave it is stable. However, this may depend on other hardware. Neither 3.7.03 or 3.6.24 seemed to be happy with my GeForce graphics card but changing to an ATI card and using Rage 3D...

Hello again. I have been going through all Onstream postings on this site and trying to piece together the jigsaw. This problem appears to re-appear in another thread but this time is identified as a tape problem. Some people have opened the tapes, re-wound them and then found everything works...

Try e-bay. You can also clean the tape drive internally quite easily with a cotton bud if you remove the top cover. Peter

I don't know but just wonder if the tape drive works with other backup programs, eg Echo? Peter

The drive comes with Echo software which installs its own driver. The version on the Hastec web-site will run on Windows 98 or Windows xp. If you install this, I believe you should be able to use the drive without any problems. Failing that, there will be a general windows driver somewhere on...

Thank you Adrian for this useful information. I think I can see the two little switches which indicate that a tape is in the drive. Still, my pinch roller is moving anyway. I cannot tell if the tape is actually moving but the tape head does not move up and down. Is it supposed to? I changed...

Have you tried cleaning the tape head?

22/6/2004 I am having this problem and from what I have read, others have too. The tape is driven by a little wheel and if there is too much drag on this, (perhaps if the drive belt stretches??) the tape may eject. So, I changed the motor and wheel and the effect is the same. I have cleaned...