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that'd be great! i need to convince my director that the MWI light will work on the Cisco sets using the existing CallPilot server 1.07 any information would be gladly accepted. thanks, -bb.

found it! for those of you all that were curious it's CDIR. thanks again johnpoole! -bb.

How can I tell if we have the pkg installed? >ld 22 req pkg what is the pkg #? what am i looking for? thanks, -bb.

anyone know of a place that I can purchase the SLR tape for my CallPilot server 1.07? the model number on the tape is SLR 50, did a Google but no luck in finding a specific place to purchase. OR if there is another way to back up that information, say through the network on a drive somewhere...

programmed a 3903 set with DDGD (dn display on other set Denied) and when I call another set and ask to transfer me to the set that has the DDGD it appears for a brief second and goes to dashes. is there a way to get rid of the delay? i want to be able to keep that number unpublished so that...

We have a satellite office that has existing t1 going to main campus; the campus has an 81c rel 25.40 and am looking to pass 4 digit dialing and vmail to the 81c from the Cisco VoIP sets. What types of functions does the Cisco sets keep to that of the Nortel PBX's? I am mainly concerned with...

has anyone had any success? what is required on the Nortel and Cisco side? problems with voice mail indication light? what types of signalling used? -bb.

ERRSCH1892 not allowed without the Corporate Directory Pkg. where can I view all the pkg's allowed in my PBX? -bb.

how does Corporate Directory work? where does the directory appear on the 3903 and 3904 sets and what is required on OTM and PBX to config? thanks to all, -bb.

we have OTM, what to do next? -bb.

found it.. nevermind. it's posted under "OTM 2.1" -bb.

post a while back about the name of the file that OTM uses in Station Admin, when renamed clears out the sets on the Station Admin so you can retrieve all the information on the site, like starting from scratch. can anyone help me out and let me know the name of the file? help me find the...

outside, meaning they are home/work numbers outside the PBX. -bb.

to program a list of outside numbers and have each of them receive a recorded message (broadcast message maybe) to notify them of an event/announcement? one department here at the school would like to notify students of a late fee, without having to dial each of the numbers seperately.. we...

I heard that Cisco will be releasing VoIP for home users that have broadband access; can anyone validate this rumor? thanks, -bb.

we have 3 locations in which we use vmail- when calling the dn to access your vmail from the location that has the call pilot server your password shows up as dashes. location 1 has did range of 4xxx and the vmail dn is 4xxx. other locations that have did ranges of 5xxx and 7xxx in other...

have a SPV phone that has status display of AGT's for that ACD 1) I'd like to verify the key numbering on the add on module, looking at it and starting from the bottom left hand portion of the module how is it numbered? 2) reading the NTP's for AGT status it says- DARK- the agent position is...

looking for affordable and compatible solution for an i2050 headset. thanks, -bb.

I've been an onsite tech for a 2 yr college in central Texas with 3 PBX's to take care of (scattered on average 50 miles apart) with approximately 1800+ users. I handle all of the MAC's, troubleshooting of telephones (from dial tone to jack), and handle our in-house internet connection (making...

i've worked in the telecom industry since 1998, most of it Nortel voice side and had exp. with configuring and setting up routers and switches to send off to customers. now i am working with Nortel Mer 1 pbx's and am responsible for the uptake of switches that the college uses to provide their...