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  • Users: kex1
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  1. kex1

    smonw services unknown

    client symposium 4.2 cannot connect to server when trying to access sympoisum. error Unable to retrive system information from the server SMONW showing UNKOWN [rc=45320] on all.....but calls are processing to queues fine (not default acdn) what could be?????
  2. kex1

    agnets getting login exceeded -help

    under Lic Mgr, showed counts and LM_NET_VOAN was 100 and isssued was 100....checked lm_log and max license issued message. GHuess that was the issue not enough licenses.
  3. kex1

    agnets getting login exceeded -help

    djwht - In License Mgr, It is showing ACTIVE and server IP sandyml when i print scb in ld 23 , i get below: REQ prt TYPE scb CUST 0 SCH0721 CUST >err sch0721 > SCH0721 SCB must exist for CHG, OUT, or PRT command. Severity: Info
  4. kex1

    agnets getting login exceeded -help

    how would i chck that lic mgr is running...from server Under License Manager.....then?
  5. kex1

    agnets getting login exceeded -help

    6.0 where would i check to see if enterprise or standard?
  6. kex1

    agnets getting login exceeded -help

    I have a remote site that is reporting some agents are getting login limit exceeded. Time for more Agent Postion licenses? I checked in Historical Stats\Paramaters and Agent Position showing Value of 200....and measured value is 66....is measured value what we're actually using? If multiple...
  7. kex1

    hunt group

    need a similar setup but need it to ring all same time.....
  8. kex1

    symposium backup fro mclient

    i ran one from server pointing ot network drive. Now when I go into client to schedule, device name is PrimaryServertape...will it use to network path I enterred from server?
  9. kex1

    symposium backup fro mclient

    On the Symposium client, under System Admin\Server Backup device name...what is "PrimaryServerTape" pointed to? is there a way I can change the location? It's scheduled but not sure where if on the server itself?
  10. kex1

    CC6 admin access - SOAP error message

    I have the same issue on a Win2k machine and only one have issue. Reinstalling the SOAP client didn't work. where do i check FQDN settings on machien? also DNS settings for symposium server?
  11. kex1

    CP backupt to network drive

    disregard - local ngensys account needed to be created on server.
  12. kex1

    CP backupt to network drive

    CallPilot IPE 201i v02.01.27.18 Receiving error when backing up to network drive: Remote disk device is not ready. Login failure: unknown user name or bad password. I read Admin NTP on backups but vague on things needed: access to remote file server ngensys pw configured when configuring...
  13. kex1

    fax hunt?

    i have a tllfree fax number that points to DN1 which hunts to dn2 to dn3 to dn4 can these existing DNs be set up as a grouphnt/round robin?
  14. kex1

    Problem gaining Web access to Conference Bridge

    i have similar issue and check on nortel site but no bulletin to ICB

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