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Is there a way to set up the ability to do a corporate wide page using the build in speakers in 2000 or 3000 series phones on a CS1000 switch? Say if we needed to make an announcement in an emergency situation. A tornado warning and we wanted employees to take shelter.

I have a user that is using Microsoft Office 2010 and her recent documents show up fine if you have word or excel open and go to the File in the upper left. The problem is when Word or Excel are at the bottom on the task bar or 'pinned' to the task bar. It either only show 1 recent document or...

I have tried it both ways...static and DHCP. Neither setups give me any type of result. What would be my best bet for factory resetting? I see you can push **RENEW then my MAC address followed by ## ...that doesn't seem to cause the phone to do anything. Also, is there a way to identify if my...

I changed the port back to the normal data VLAN, still no luck. The more I think about it the more I don't think the phone is getting DHCP. We have Cisco switches on our network but our Windows servers are the devices handing out DHCP. The Nortel Phone keeps saying "DHCP server unreachable". I...

Yes, we have segmented VLANs. VLAN 3 is for TLAN VLAN 21 is our DATA I just so happen to be the network guy. I have more knowledge on the computer/data side and am learning/new to the telephony arena. Our Phone guy retired roughly a year ago. We have since upgraded our Nortel CS1000 to 7.5 I...

2 different things happen... I can boot the phone it says 'locating server' then says 'server unreachable' and reboot. If I press the 4 buttons below the screen to go in an manually config it asks for EAP <-- don't know what this is, I check NO DHCP <-- we don't have DHCP set up yet for our...

yeah, I'm familair with Element Manager. under IP Network it says for NODE 1400 that the IP is 10.14.0.7

=> stat ss NODE ELANIP LDR SRV PBXLINK HOSTNAME ID STATE 1400 10.12.0.8 YES Avaya CPPMv2 LINK UP sspri1400dx.gc.gcnet APPS: LTPS VTRK PBXLINK DATE: 12/02/2013 PBXLINK...

So if the MC32 cards dont support IP. Do I still need and ITG card? Also, for the phone to get DHCP, is that handed out by our data network or does the phone switch hand out its own range? Do most of you operate on seperate VLANs for voice and data traffic?

Our ITG card was taken out and an MC Card put in its place. As far as Signaling Server, also with the upgrade we now use System Manager and Session Manager. Everything migrated to a Dell Server for management and dialing plan portion. I don't know about LTPS.

We just got licenced to run IP phones on our CS1000. It is on release 7.5 and I purchased a i2004 phone to start testing with. We have separate VLANs on our network for Data and Telephony traffic. Can someone point me in the right direction to where I can find some steps to get off the ground...

we cannot find the duplicate name that was added to the system. Everything is being traced back to a kerberos error. This server can no longer replicate with other servers on the network. It has lost DNS, DHCP capability. Any thoughts on how to recover? We were thinking of loading a spare server...

I have a 2003 server that holds many FSMO roles aka PDC emulator that is is getting event ID 4.... Kerberos ...this is due to identically named machine accounts in the target realm, and the client realm. We did narrow it down to a linux machine that was added to the network that was...

what about ACD groups on a CICS Copact-Intergrated Call System- Its got call pilot on it. Are ACD groups possible in this system?

Is the NAT that you are talking of 'norstar application module'? http://www.2150.com/norstar/files/88664101.pdf#search='Norstar%20network%20access%20module' If so I dont think our's has that module. We have a M8X12-DS with expansions M12X0 and M0X16. Are we able to upgrade to a NAT? Also do...

I was wondering if it is possible to program ACD groups on a norstar. If so how or where can I find the steps/feature keys to hit to do this?

we have a modem that is connected to a PC. when you turn off the PC the modem still keeps connection on that analog line and no one else can call in because it is left as being used. The program will not let me manually log off either. I press log off and it acts as though it is but if you check...

My quicken software was working fine. Then one day when i tried to open it a message came up saying "locked out". Now i can not access quicken. This message comes up and when i click ok, Quicken closes. Any ideas?

yeah they all have the same skill sets. What it is, each agent has a region. For instance... Ohio/WV or Minnesota....so a caller hits '1' for ohio or '2' for minnesota. I only put the ohio part in production and left the rest as it is. Now the ohio guy is not showing up at all on the symonview...

We have had symonview and symposium working together for some time. I had to rewrite a script for a department. It has 5 parts. I put part one into production a few days ago. Now out of the 5 agents when all 5 are logged on symonview...aka the board only shows 4 agents logged in. Then when i...