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The Nortel introductory webcast on 6.1 s/w, T7316e and KIM advised that the Kim was useless on s/w earlier than 6.1

Hi all Just a reminder, you have to change both the software and the KSU to DS, not just the software cartridge. If you just change the software, when you power up the sets will flash (initialize) till hell freezes over. Up here in Canada this happens 2 or 3 times each winter! Brett

Stacey, You can do this by building a filter restricting * (any digit) and then putting in an exception for 911. This will restrict all outgoing digits and still allow 911. Brett

Sorry to give you the bad news, but one of the reasons to have to re-install the Voicmail is when the DN length is changed. This means you have to dump the programming and start again from scratch. Unfortunately you have to do the reinstall through the admin mailbox which you can't get into. It...

Good morning, The Startalk (voicemail unit) you refer to, is it the big old unit, slightly larger than the KSU (main norstar cabinet)? If it is, I notice a compatibility chart showing it must be at least 2.0.1A software to be compatible with 5.1 software Rhodeo

this can happen on either unsupervised conference (someone on the system conferences 2 lines and then drops out) or someone using external transfer. The system must be DS (disconnect supervision capable), the line or trunk must be set to "Super" which is not the default on some older...