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Tried the old substitution method? Intermittant error is so difficult to catch even with software traps because they must capture the error instant, not just the time interval stats (though the stats may indicate trouble). Dispite the hassle, perhaps using another router, with the same config...

Check out Disconnect Supervision. This is a feature on all newer PBX's. This should be a built-in feature, not a progamming issue. After call disconnect on the far end, the PBX needs to supervise the port and disconnect it on the PBX end. Otherwise, it remains in its connected mode. Resetting...

Thought about getting a small Cisco router to play with and perhaps write off as education expense? For myself, by the time one pays for the (good) sim software, a few books, etc., you might find that a Cisco 827 is a more fun and more realistic trainer. Frankly, sims are, ultimately, sims...

Yes, this problem has plagued a client who has a 678, who had Quest's Adaptive Rate DSL owing to distance from the CO. One would hope the unit would re-establish its connection should the line quality dip below usable levels. Presumably the timer setting in the software is set to max? Does...