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Hi, I have a user on dialup that connects via VPN through a SecurID token. The issue is that it takes 52 seconds for the dialup connection to connect and most of the time, the SecurID token has generated a new passcode of numbers and the connection fails. I have edited the dialup strings and...

Hi, I want to change my network password, but it won't allow me, saying that I do not have permissions. Is there a key I could edit in the registry that would allow me to change it? Thanks.

I guess what I really mean is what command can I run in a DOS box to find out the IP segments used by my router?

Can someone please tell me how I can find out what IP segments are on my switch? Thanks.

This was happening to anyone that logged onto the computer. Ended up doing a system restore and this resolved the problem.

Hi, When I tried to access any Office product by clicking on the office toolbar or via the start button, I would get an error message saying "the action is only valid for products that are currently installed" I reinstalled Office, and now I can access Office products through the start menu...

When I right click, nothing comes up. I copied the c:\documents and settings\userID\desktop folder.

When I right click on the desktop, nothing happens, doesn't bring up the box to make these changes. I can right click anywhere. I went into the display properties and can't find anything to change there either. Any other suggestions?

Hi, I recently copied over a user's desktop to their new profile - the user was logging into a new domain, so after I got the user successfully logged into the new domain I copied over the old user profile from the old domain. The favorites,desktop and my documents folders. When this user...

Hi, I have an NT machine that when booting up comes up with the following error: cannot find file or one of its componets C:\winnt\is-H6FB7.exe It doesn't appear that this is affecting anything (at least not yet). Does anyone have any idea what this file is? Thanks.

Hi, Recently reimaged a PC that had spyware on it that I could not remove regardless of what I did. Everything else seems fine with the computer now, but when I boot up and login and try to acces IE, the windows doesn't open sometimes for minutes. Also noticed that at times when I go to do...

Hi, I'm not a switch expert by any means and am encountering an issue I thought I'd throw this way. I have a switch that three users use plugged into a cable modem to get internet access. Right now, only two of the three will be able to get on the internet at a time - the first two to boot up...

Hi, I'm not a switch expert by any means and am encountering an issue I thought I'd throw this way. I have a switch that three users use plugged into a cable modem to get internet access. On occassion, only two of the three will be able to get on the internet. I have rebooted both the modem...

Hi, I have seen this a few times and haven't found a solution to it, so maybe someone on this board knows the fix. I have Adobe Acrobat 6 installed on two computers and when the users try to open a PDF file by clicking on it, it doesn't open, it asks them to save the PDF. Does anyone know the...

Hi, I have two users that receive the following error when trying to fiew graphics files: "429 WTresource - an error occured while loading this component". They are both running GW6.5. I have searched the web, but have not found a solution to this. Does anyone know the fix for this? Thanks...

Hi, I have a Dell Precision 330 that I recently replaced a HDD on. Everything seems to be fine, except that when the user gets the the CTRL+ALT+DEL screen and enters user ID and password, the PC takes anywhere from 6-8 minutes to login. I have checked BIOS settings, NIC card settings and can't...

Hi, Is there anyway to get Ghost to read an image file created with Drive Image? I have an image I am trying to restore from CD, but don't have Drive Image and am erroring out when trying to read the file with Ghost. Is there any free program that would read this .pqi image file? Thanks.

Hi, I have a dilemma that I would appreciate any help anyone can give me. I have a parallel connect printer that I need to set up as LPT2 because LPT1 is currently being used by another device. The parallel expansion card I have does not have a driver with it (someone's old equipment) and I...

I ended up ejecting the device, rebooting and was able to see the device. I still coudn't access the data on it, so I fragmented the drive and was able to successfully delete the corrupt data on the drive. Thanks for the help!

Hi, I have a 1GB USB Quick Drive from Micro Advantage that hasn't been used all that much and is about seven months old. I was copying some data the other day and I got a data corruption error. I could not access the drive after that and ended up ejecting it and rebooting. I was at that time...