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  • Users: dliss
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  1. dliss

    New to 4.0: Charity Using CRM

    Hi All, Your help would be greatly appreciated. My scenario is as follows. the organization is using a public address folder on microsoft exchange and wanted to graduate to CRM to TAG contacts. I've built a snazy tagging solution however I was not part of the original install. Somehow, the...
  2. dliss

    Help with Exchange Server w/ 2 Domains

    That is correct.
  3. dliss

    Help with Exchange Server w/ 2 Domains

    Thanks for your reply. She is only supposed to have an address with Domain2. The company design requires such setup.
  4. dliss

    Help with Exchange Server w/ 2 Domains

    So, at Company ABC our exchange server hosts e-mail for 2 domains. Domain 1.com and Domain 2.com I have one user who does not have an @domain1.com address and only has an @domain2.com address. Whenever she gets sent calendar requests internally (from other exchange users) items do not...
  5. dliss

    Telephone Billing Software

    Any one have some suggestions?
  6. dliss

    Telecom Billing Solution Question

    Hi, Wondering if anyone can recommend a telecom billing software. We generate a few bills for internal company's and our software (simply Accounting) doesn't have templates for that. Any help would be amazing. Thanks
  7. dliss

    M3904 Key Programming

    Any help on this would be great- I have a M3904 and the user wants the phone programmed with all features possible. Right now the user has 2 DN's on the main screen and the shift screen only has 5 DN Appearances so he can watch his staff and their activity. any suggestions? The switch is an...
  8. dliss

    Meridian Mail Question

    Hey Forum! Been a great help so far, lets see if this question gets an answer. I am planning on putting in a brand new (between 1 and 2 yrs old) option 11. New Release etc. I have recently come accross an older Meridian Mail system and was wondering if I need any passwords or RTU or anything...
  9. dliss

    Why do calls come in differently on display??

    Switchy...you in the GTA Also... been noticing many errors on LD Calls over my Options..
  10. dliss

    CICS 6.0 PROBLEMS

    THE KSU was defective! It was part of that batch! Thanks for the help guys! Dave
  11. dliss

    A better way?

    Two things you can try, and I had a customer that wanted the same, you can have the customer record a temporary greeting in their mailbox - this way when the caller trys to push a button they hear -"THIS IS A SPECIAL GREETING, TO LEAVE A MESSAGE WAIT FOR THE TONE, TO HEAR IT AGAIN Press...
  12. dliss

    CICS 6.0 PROBLEMS

    Today on a customers' site one of my techs was installing a BRAND SPANKIN NEW CICS 6.0. After letting it boot up for more than 1 hour, the software did not load and the only thing that happened was the one M7324 connected to the system (in the risers room) for testing and programming was...
  13. dliss

    How to reset hacked 6x16 DR5 Config Password??

    I ran into the same problem with a clients site, however I am not familiar with the **debug command....what is the password to access that?
  14. dliss

    External Call transfer

    When transfering a call to an outside line, the customer is complaining of not being able to hear the conversation properly. It seems somewhat muted? any ideas? Thanks. Dave
  15. dliss

    Norstar ACD ????

    There are two products that I have heard of that do what I think your talking about: CALL Link or VCM Check them out or reply and I will contact you if I find any more pdf's on their products. Thanks, Dave
  16. dliss

    I need a link for a copy of norstar remote utilities

    You cannot just download NRU. It isnt posted anywhere on the internet but I ran into the same problem with a client. You just have to purchase it again! Take Care. Dave

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