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Help! I have programmed in the past activity codes on phones but as I haven't done it for some time I have forgotten. The activity button is associated against the phone and the ACD is set to allow NRAC (not ready activity codes). When a call comes in its not allowing the user to input the...

Thank you RTGDFM, it was the power adaptor that was the cause.

sorry I didn't mention that we swapped her phone with someone elses and the date/time and call counter worked ok, the working users phone didn't show when it was plugged into her port... is there someone on the switch that I need to do...the only thing is that all the configuration looks...

Hi, I'm a new user with the Avaya IP Office, we recently swapped out an analogue handset which is a Interquartz Gemini and the user is saying that the date is not showing when the handset is down and the call counter is not appearing either. Does anyone know what step to take next. Its an IP...

Will give it ago. Thank you

Thank you for your tip, I hope there's another solution as there are a lot of phones to program.

We have M3905 phones on site and every other day we get a few that just completely freezes up when they enter their activity codes. The only way you can release the phone is by pulling the line cable from the phone. I have checked the firmware and it looks updated. Does anyone know what else...

Hi, I'm trying to carry out a backup on the BCM50 5.1 but when you test the connection it fails. I have entered all the information that it requires. Does anyone have any suggestions. I tried last night but there was a problem with the transfer which I googled and it said something along the...