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So I have a location that says their phone sets are Panasonic Easaphone KXT 3186b. They also say that they have no pbx behind it. Are the KXT 3186 analog? Are they Centrex phones?

Correct. We're not doing three way calling. We are transferring an incoming call to an office in another state and then dropping the line and the call continues. Sounds like you're talking about something different then our setup.

Ours is working..Our LEC calls it Call Transfer Deluxe. The recall button did the trick..Everything has been working great. We hang up and the call continues.

no the flash worked. It's when we hang up, it's supposed to allow the call to continue. Tested at dmarc and still didn't work so it's not the switch. Looks like LEC programming issue.

Strange..it worked that first time..but now they've tried it again from the same line, same phone and once they disconnect..it's disconnecting the 2 parties they connected..Strange..maybe this issue is on the LECs end.

Feature 03 worked!! Thanks.

Hmm I can't see to find the instructions for programming a Flash button in the system manual??

I have a site with a Partner and 18d phones. The phone company added 'call transfer deluxe' to allow them to transfer calls to a remote contact center. They've tried the switch hook button and the transfer button and neither is working. Sounds like its giving them another line of dialtone to...

I'm thinking I'm probably going to need a phone set user guide for the speed dial.

Thanks for the info. The phones do currently have speed dial buttons. It's just that they need to repogram one of the numbers on one of the speed dials, so I know they can have a speed dial button. They also have a 1022 display phone that they were able to reprogram the speed dial but the...

anyone have a user guide for a Comdial Unisyn 1122 phone? In particular I'm looking to program a speed dial button.

Thanks for all your replies. I'm waiting on a call back from the site. I think someone moved the display phone labeled ext 10 and she only thinks she's on ext 10.

Also it's the display that is reading 'error'

She is using extension 10 , its an Parnter 18D. The only display phone in the office.

I have an end user with a Partner ACS R3. She's trying to change the setting for the MOH to active. She is following the programming instructions- "feature" "o" "o" "system program" "system program" " # 602 " from extension 10 but as...