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  1. lsbarker

    Partner ACS R6, lines ring inspite of beging set to no ring.

    That is what I was looking for when I had them remove the lines and test, with no lines it did not ring. That would be a valid test? with the lines removed the phone did not ring so that would rule out coverage and Forwarding ??
  2. lsbarker

    Partner ACS R6, lines ring inspite of beging set to no ring.

    Extension 15, system has 3 lines, everything was working fine until about a week ago. calls to any of the three lines now ring as if set to immediate ring. Looking at the ext. 15 we have changed the line to no ring still rings, delayed ring still ring on first ring, removed the three lines...
  3. lsbarker

    Remote call forwarding not working

    Still not working, we worked through the different ideas, removed the fwd button, used #33 to forward, number showed up in print of station, did not forward, unforwarded phone and put a button back on the phone, light by button turned on an remained on all through out the testing and print...
  4. lsbarker

    Remote call forwarding not working

    I am not able to be on site, over 100 miles away. test calls go to local voice mail. I believe that we have removed the forward button and put them back on, even using a different button. Will test again, remove the button an forward manually and then put it back on yet a different button...
  5. lsbarker

    Remote call forwarding not working

    Really stuck, Anyone have any ideas on why a digital station will not forward out to a cell phone, I have done all normal programing things, as you can see the station records the number but forward is off. I am guessing that when I find out why this is not working I will be embarrassed as...
  6. lsbarker

    Remote call forwarding not working

    Yes, the forward button lights up green, this is a remote site so I am relying on an end user but I have confirmed more then once that when she is done that the light goes on, which is why it is so weird that the print shows forwarding off.
  7. lsbarker

    Remote call forwarding not working

    The lines are loop start, what seems odd is that RCF works on 2 016TR ports but not on the digital ports I have tested. As you can see it shows up in the print of station but forward is off, reset the ports, power cycled the system. As for Rotary emabled, I have done this at least 100...
  8. lsbarker

    Remote call forwarding not working

    Customer has a Merlin Magix R2, wants 5 phones to be able to forward their desk phones to their Cell phones. 4412D+ and 4424D+ set them up like have 100 times before ( or I think I have ) call direct or transfer a call an it goes the the ext. voice mail. I have a print of the station, number to...
  9. lsbarker

    Merlin Msg. R4

    My customer has a program called NetworkView that is use to notify them if a node is down. The Avaya system’s IP xxx.xxx.1.156 seems to go offline and back online frequently. It does it several times a day at random times. Any Ideas on what would cause this. Customer is afraid that something...
  10. lsbarker

    Calls only ring at pricipal console

    More detail Definity CC R3 Have three attendants in the attendant group. Attendant 2 is a soft console and not used When the other 2 attendants are both available, calls only ring at attendant 3. If 3 is pos. busy an 1 is available all calls go to 1 an the same for the reverse. Why will...
  11. lsbarker

    Calls only ring at pricipal console

    We have two attendants, have always had all calls go the the principal attendant, When she needed a break, an if someone is at the second console she would go position busy and the other would turn position bus off. Call would ring at the second attendant. Now they want the calls to go to...
  12. lsbarker

    Attendent console calls

    We have two attendants, have always had all calls go the the principal attendant, When she needed a break an if someone is at the second console she would go position busy and the other would turn position bus off. Call would ring at the second attendant. Now they want the calls to go to...
  13. lsbarker

    Partner R6 caller ID

    a gunfight, sword-fight dual service, sorry should not depend on spell checker so much.
  14. lsbarker

    Partner R6 caller ID

    Customer had an ACS R1 - duel service from AT&T with caller ID. Both locations were getting and displaying caller ID. The ACS is at their place of business an the other is their home with single line caller ID phones. R1 died, replace with R6 now no caller id. Tried second R6 the same, both...
  15. lsbarker

    ARS R8 new

    Ext 17, 17 and only ext 17 can not dial out long distance and the user says he gets a lot of wrong number when dialing out to local numbers. can not find any programing restrictions ext 17. An then of course there is the dialing issue. Moved user to ext 14 at the processor an all is fine, so...
  16. lsbarker

    Magix D channel inoperative on 2nd PRI

    PRI, it is networked to a second location, Slot 10 had been used as a network but the closed that location.
  17. lsbarker

    Magix D channel inoperative on 2nd PRI

    The card and slot were working 60 days ago, one more thing to check, thanks for the input.
  18. lsbarker

    Magix D channel inoperative on 2nd PRI

    I have a customer that has three t1 cards in their switch, in slots 10, 11, 14. It was configured that the cards in 10 and 11 were point to point to other switches and 14 is a PRI to their current provider, switch type is DMS500, the current PRI is working fine. Customer is switching to AT&T...

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