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Still no luck guys. I tried both:- 1) using a route with destination code and number 2) forwarding calls from (prime) extension to cell The weird thing is if I program say ext 103 to forward to cell phone, and then I go to another ext and ring 103 it will pick up line, ring cell phone with no...

O/K. I'll try that. Can I just confirm that you suggest this:- 004 being the route number and then 0418****** being the cell number straight after the route number? The final entry in the 'phone number' field would look something like this 0040418******

Countrytime- BCM Monitor shows line as 'dialing' and then back to idle. When I connected a Butt, I hear good dial tone and then the BCM cut's in and attempts to send three DTMF tone's. The Carrier is waiting to hear more DTMF as there is no network error message on the line, which I was...

Hi everyone, I'm trying to transfer externally to a Cell Phone for an after hours service by setting up a CCR node ---> Path 1 ---> Outdial Method=Use Route ---> Phone number=004 (which is the route i've set up). Incoming call answered by AA, then press node (one), 'one moment please' I can...

Hi, I've got an old client who wants to use an old rotary phone on a BCM 200. I can dial 3,4,5,6,7,8,9 ok but 2 replaces hold and one does nothing. I don't understand why some digits work and some don't. Is it even possible to use pulse dial on an ATA 2? Thanks, Ben

ok thanks, the cooling fans have been running a bit loud lately. Maybe it got too hot. Does anyone know where I can get replacements? Ben

Hi, I have a BCM50 not restoring correctly after a power failure. It appears it is loading/restoring an older file or something. I last backed-up to an external drive, could this be the problem? Do I have to back-up the [current] programming on the BCM50 itself rather than on an external...

Trouble with BCM 50- When I set trunk mode to ROI the system stops seeing the line correctly. It picks it up for a second or two and then drops it saying 'no dial tone'. It is ok when I set it to ROA but I am trying to set up an external transfer and I believe I will need to have it set to ROI...

From biv343--Do your active application DN's have access to the line pool you're trying to call out on? Yes, I just checked. Also, When I added the transfer (ccr tree/transfer node/outdial type) I selected Pool and entered the pool number 'A' but it wouldn't accept alpha only a numeric entry.

From dueE--What type of trunks/lines are you using for the external transfer to go out on? Analog PSTN. Do they have to be ISDN?

Do the lines have supervision on them? No, and when I enable it, I can't get a line out. It comes back with a message 'no dial tone'(even though there is). I have ROI enabled at network.Supervision of line(s) is another problem that I was hoping wouldn't affect things. I left it set to...

Hi, I've built a transfer to an external number, but when I dial in AA will answer [press one] then CP will announce 'one moment please' followed by hold music, after 10 seconds I will get a message 'the routing information configured for this call is not valid' I've tried (under the ccr...

thanks for that

Hi, I've built a transfer node to an external number, but when I dial in AA will answer [press one]then CP will anounce 'one moment please' followed by hold music, after about 10seconds I will get a message 'the routing information configured for this call is not valid. I've tried (under the ccr...

I've got a ericsson GSM FCT model f121s (fixed cellular telephone)which is locked to a particulat network. I want to use it on another network but don't know how to reset the password. Does anyone know how? P.S not sure what area I should have posted this. Thanks, Ben

Hi, Does anyone know if it is possible to p/up an incoming call from a handset that is not programmed to appear or ring. The handset I need to answer is an economy (no display)handset. Is there a feature code for pick up?