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Skip, Thanks for the quick response. We are using the smart shapes circle over a number to identify the cost components of a proposal. When the circle is placed over the number in the worksheet everything is where it should be. When you perform a print preview or print the document the circles...

We are currently having an issue with the position of graphics that are placed in an Excel worksheet. When I perform a Print Preview or actually print the worksheet the graphics are not in the correct position. The graphic is a "Smart Shape" ellipse. I have checked the formatting...

Good Afternoon, I use a laptop that I carry between the office and home. No Exchange Server is in operation at either location. The domain names are different between the two sites with both sites using 2000 Server SP4. If I change domains, and open Outlook the system begins to download...

I have just come across the same problem. All of the converters are installed in Office XP. When I try to open the file all I get are extended characters. Did you every find a solution? Thanks

I am using a maintenance application that allows me to attach a document to a work order. When the application prints the work order the attachment is part of the print job. The issue occurs because the Excel files that are associated with the work orders have multiple tabs/sheets within the...

I am using ACAD 2002 LT. I have copied a block from another drawing and placed it on a specific layer in another drawing. I used the paste as block command. When I turn off all layers other than the specific layer that I mentioned above, only a portion of the block is visible. Any ideas on the...

I have two users sharing a M7310 set and would like each to have their own DN and VM on the system. One VM account is already functional. The system particulars are MICS 3.0 and NVM 3.0.10B. What is the best approach for this environment. Also, how can I determine available DN's, ports and...

John, Thanks for the info. I didn't think that it should be a very complicated addition. I did discover that a caller can press * to return to a previous menu. Is this type of information or data similar to this documented in the manuals? Thanks again for the help, Nick

I have just completed a CCR for our organization and our VP-Operations would like the Home Menu to be repeated. How can I accomplish this? I have searched this site and have not been able to find any info on this issue. The CCR is three levels deep and have the last levels destination as home. I...

Jerry and WhiteStarMI, Thanks for the info on the navigation and various features. I guess I hosed the "Night" button when I tried to assign "forward" to another button and the system responded with "feature moved" or something similar. I have reset the...

You are correct, we do have Norstar Voice Mail. My issue is related to the confirmation of the settings on the attendants 7324 phone. When I check the programming on button 13 of the phone it displays: "B13 Call Fwd..." I am trying to verify what number it is forwarded to. I am also...

Sorry for the lack of info on my initial post. The string obtained from the switch was: SP: 30meF02 NAT. From the FAQ this corresponds to a MICS 3.0.

I am attempting to modify the auto attendant (AA) on a Norstar Plus Modular ICS system. I am told internally that I have all of the corresponding manuals and assorted documentation for the system. There is a very basic AA on the system at the present time and on reviewing the setup I am unable...