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  1. Bonze

    Timeout using iPrint?

    To clarify: at this point in time, we are running both systems in parallel. The NDS print objects and the print queues still exist, and the printers are still set up to function as Print Servers. If a user has a printer icon pointing to a print queue, it will still work. We have also set up...
  2. Bonze

    Timeout using iPrint?

    Due to a physical move of the entire organization, we have recently added iPrint capability to all our existing queue based printers. Everything seems to work well, except for one vertical application. In order to print a report, this application asks the user to select a printer, then enter...
  3. Bonze

    7 bit encoding for attachments

    I am having problems with sending attachments to certain outside networks. In some cases, the connection is intolerably slow. This was pointed out by a user who works from home on their own PC over broadband. I verified when I tried to forward a test case to my own Yahoo account. The problem...
  4. Bonze

    11.5 Patches: Does NT mean "NT"?

    I recently upgraded my main backup server from ArcServe for Windows 11.1 to 11.5. Everything seems to work fine. To be safe, I went to SUPPORTCONNECT to look for any patches. The results have me confused. If I specify Windows 2000, I get no patches. If I don't specify an OS, I get 9. Seven...
  5. Bonze

    Upgrading ( installing ) McAfee 4.5.1 to 7.1

    I am attempting to do the same upgrade. I created a custom MSI using the MID utility. I then created a ZEN 3.2 application using the MSI. When I tell ZEN to put an icon on the desktop, then double-click on it everything works flawlessly. The 4.5 version is replaced, all the options I...
  6. Bonze

    Message "write protected" when it is not!

    I assume this user’s problem has already been resolved, but I wanted to post for the record. I encountered the same problem myself, and couldn’t readily find the answer anywhere. The root of the problem is that ArcServe is set to use a smaller block size than the blocks that exist on the old...
  7. Bonze

    GroupWise 6.5 Upgrade

    I am using Roxio 5. From the icon in the system tray I pick Data, then Data CD Project. In the window that opens, I click on File and select an option called "Record CD from CD Image...". This opens another window, where I select files of type ISO at the bottom and navigate to the...
  8. Bonze

    GroupWise 6.5 Upgrade

    .ISO is an image of a CD. You need to search through your CD burning package (such as Roxio or Nero) to find the function that will burn a CD from the file.
  9. Bonze

    GroupWise 6.5 Upgrade

    We opened an issue with Novell and were told to upgrade to SP1 that was just released. Unfortunately, this didn't fully resolve the problem. Then we were told to activate "Internet Addressing" and turn off any Addressing Rules. It was suggested that we do this after hours. We did...
  10. Bonze

    GroupWise 6.5 Upgrade

    1. We just upgraded from 5.5 and are experiencing the same address book problem. I could not find a Service Pack out yet, but since I already have an incident open with Novell I will look into a beta client. 2. I used the Caldonea book, and everything went smoothly for the MTA and POA. When...
  11. Bonze

    GroupWise 6.5 Upgrade

    1. We just upgraded from 5.5 and are experiencing the same address book problem. I could not find a Service Pack out yet, but since I already have an incident open with Novell I will look into a beta client. 2. I used the Caldonea book, and everything went smoothly for the MTA and POA. When...
  12. Bonze

    Does "force decompression" increase size of source directories?

    Maybe I need to clarify my question. According to the TID I found (10055431): “The data has to be backed up in an uncompressed format before you can restore the files to an NSS volume.” In the version of Arcserve that I’m running (9.0), I can only find “Force Decompression” as an option in...
  13. Bonze

    Does "force decompression" increase size of source directories?

    I received an E3208 error when attempting to restore files backed up from a NetWare 5.1 server to a NetWare 6 server. I found a TID that says this is due to NSS volumes not supporting compression. The fix offered is to use "force decompression" during backup. My question is: if I do...

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