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We have a server that had some issues with Arcserve and after many people trying many different things, we are now at a point of no return. The services won't start, some folders (including the Program Files\computerassociates) folder have been deleted but we are unable to reinstall the product...

I'm using Outlook XP (2002) and the contacts are never being imported. I'm told that Microsoft does not support Sharepoint team services with Office XP. Some features sometimes work (check in/check out/edit documents/adding users via address book). I'm not sure what makes some workstations...

I'm trying to add users on my Sharepoint services site with my address book but my computer always just hangs when I try it. Any suggestions? I am running Sharepoint team services on a Windows 2003 server and a Windows XP client with Office 2002.

When you install Arcserve 11 on the D drive, that folder does not show up.

Does anyone know where to put the MLF when you upgrade to Arcserve version 11? It does not work when you install Arcserve 11 on the D drive and the MLF is in C:\CA_LIC. I also noticed that c:\ca_lic is not created when you install (not upgrade) to Arcserve 11. What up with that?

I previously used Arcserve 2000. I would run a daily script that would empty the contents of Brightstor.log before the evening's backup. I am looking to upgrade to Arcserve version 11 and noticed it does not work anymore. When I use "net start>Brightstor.log" I get the error "The process...

Does anyone know the steps involved to send the SNMP traps to MOM (Microsoft Operations Manager)? I've followed the steps provided in the MOM manual on how to recieve traps from 3rd party software (translate asmib.mib from WMI tool smi2smir), ensure the community name is correct and configure...

Thank you so much for your help!!! Running the task in the pre/post area still didn't work (I tried running the whole path), however, that job scheduler wizard worked just fine. Thanks again for both of your replies.

We are currently using v7 and aren't too pleased with the product so I am currently testing to see if our corporation should upgrade to Arcserve v9. In the pre/post section of a backup, I have scheduled a job to run before the backup job with a delay of 10 minutes. Essentially it is this line...

Thank goodness! I stopped and started the engines (a few times - didn't work the first time) and now it finally works. Thanks for all your help!!!

One more question, I can't seem to save the contents within the web root folder. I stop the following services before performing a backup: WWW Publishing Service Indexing Service FTP Service IIS Admin Service but it still doesn't save. What next?

Is anyone else having the problem of backups not running? It's in the job queue but the date doesn't change. I schedule a backup to run on August 21 (it's now the 23rd). It didn't run the backup nor did it change the date to the next day. There is also nothing in the Activity Log aside from...