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Hmm... ok, nevermind. What I eneded up doing, was set up a selector to forward to group 71, with transfer return kept at 78/79, which results in an unanswered call being transferred to ext 10, which accepts voicemail. Not exactly ideal, but not bad for the cost of the processor upgrade and pc...

Ok, my new toys arrived, and getting things set up is pretty easy for the most part. My sytem automatically answers, I can press 2 to transfer to ext 71 (call group 1). After 4 rings, the transfer return rings a specific extension (12), which is assigned to voicemail box 3. THe call rings and...

The T1 module actually, but I'm going to hold off until PRI is supported. I got really excited when I learned of the T1 module, but was totally dismayed that it only support 16 channels and is CT1 rather than PRI. My question was actually prompted by my suprise that after all this time...

Chris, Thank you for the input. I was aware of most of what you said, but it's nice to see that I'm on the right track. I'm hoping that at a minimum, this solution will give me 3 things: 1) automatic system answer 2) place callers into a hold queue 2a) at night, immediately prompt caller to...

I've got the 2x16 pc card coming, and am reading through the destructions for the thing. I see that I have a number of options as to how many mailboxes I can have, but it appears that the recording time is automatically configured based on the number of mailboxes. I would like to configure 2...

Is the upgrade from R5 to R6 really just a matter of getting a new PCMCIA card to stick in the processor? Or does it require a new processor? TIA, Troy

I successfully built a cable (cat5) to get SMDR data to a PC using one of the DB9 shells that came with some cisco or another. I don't know about the rest of you, but I have more of those DB9 shells than I know what to do with. Instead of going to Radio Shack to buy a blank, I figured it would...