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I'm sorry I don't have an answer but how did you go about exporting the file using EIS? I can't seem to find a method to be able to do that. Thanks for any help you may be able to provide.

Hello, Is there a way to create an empty row in a pivot? I'm exporting a pivot to a tab delimited text file to be used as a data feed for another system. Once the pivot is exported, the end of the text file must have a line "$END OF FILE" for the other system to know that the data feed is...

Ok, once I log into Meridian Mail, Option 3 = Voice Admin Option 4 = Outcalling Admin Then no other options. Perhaps a different version of Meridian Mail UI?

We're using Meridian Mail. I'm able to log into a DN and change the personal greetings. Is the business greeting the same, where I just need to know the DN and password?

Sorry, I forgot to add that I'm using a Nortel Meridian 1 opt 11c pbx.

I'm trying to change the introductory voice greeting when a customer phones in ("Hello and welcome to...press 1 for...press 2 for"). I've been searching around like crazy and all I can seem to find are instructions to change personal voice mailbox greetings. The functionality of IVR...

Thanks guys, Worked like a charm!

I've been thrown into the mix as "the" PBX guy but am very, very new to this. My first task is to rename each DN so that the phone matches the respective user (Using LD 95, thanks for the help btw). My problem is this: When I look at the properties of a DN (LD 20, PRT, DNB), I'll...

Can you change the limit of allowable characters for the first/last name on the phone display? I see XPLN but I can't find a way to modify that. Thanks.