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Hi the problem with the printer is the toner selector/paper ejector assembly. This is the door that you open to repalce the toner carts and the paper comes out. You will need to repalce it to clear up this jamming problem

if you are getting a jam at C and the paper is hanging half way out of the printer you are going to need to replace the tonerselector/paper ejector assembly. This is the door you open to install the toner cartridges.

it Indicates that the left jet stack thermistor is not heating as quickly as it should.

it sounds like the drum temperature sensor is not making good contact with the print drum. You have to open the exit cover and then you can look down at the top of the drum. Then temp sensor is located at the back of the printer on top of the drum it will have two wires coming out of it. take a...

The ink for 360 and the 840 are basically the same a waxed resin base. The ink for the 850 is resin based. They are not compatable do to the varying melting temperatures and the size of the ink jets in the printhead

it is either a bad drum maintenance clutch or it is a bad IO/1 circuit board. I would start with the clutch.

hi the problem can be the main charge grid in the imaging unit if the streaks are rainbow colored. It could also be the fuser if they are dark streaks.