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Hi, Anyone in the UK or Ireland running CC7 with multimedia/email integration? Thanks, D

Hi tnphoneman, Thanks for your reply, much appreciated. Now I know where to start looking! Cheers, Darr3n

Hi, We have an MC-32 card in one of our gateways that is showing the code S009 instead of F000. Would anyone happen to know why this might be and how to rectify it? Thanks in advance, Darr3n

Hi guys, Thanks for your advice, I'm not 100% sure if the patch is installed, is there some way I can confirm this on the system? Plus where would I get the patch from....our vendor support? Thanks, Darr3n

Hi, I'm currently having a problem with our Call Pilot where a a customer might leave a message for someone at 10am and the Call Pilot prompt says it has been left at 11am. The times on the phone system and Call Pilot server are correct. The time is set to display in the "Server Timezone" and...

Hi, I want to set up dual booting on my machine. I'd like a choice of 2 Windows XP o/s's. I already have XP Pro installed on 1 250GB Sata drive and want to install it on a second 300GB Sata drive in my machine. When I go to install XP on the second drive, I get a message saying that Windows...

Hi, Is there anywhere I can find a concise list of commands for the Nortel 8600's ? Thanks for your help. Darren

Hi all, Does anyone know if it's possible to add new ringtones to IP2002's or 1120e's ? Thanks all.

Hi all, Can anyone tell me how I would run a report on an extension for incoming and outgoing calls ? Thanks, Darren

Thanks Spanton, will give that a shot today!

Yes we do, that's the server that the IP phones associate themselevs with right? S1 & S2 on the phone's config?

Excellent, thank you. This is the information it came back with: INTERNET TELEPHONES AVAIL: 9 USED: 371 TOT: 380 Is there anyway I can confirm all 371 phones are in use? It's obviously a waste to have an IP License associated with a phone that is no longer in use/connected...

Hi, We have a Nortel Sucession 1000, running release 3.0 Can anyone tell me how I can check the status of our IP licenses i.e. how many are in use, how many are left. And also how to add more licenses? Thanks all.

This is what the Helmsman resouce says about the error. Doesn't look like any major issue. ERR5525 Parsing of name information received. Action: Severity: Info. Critical to Monitor: No. SNMP trap: Yes

Hi, I would like to find out how many licenses/mail boxes are left on our CallPilot system. Can anyone tell me how this is done? Thanks.

Hi, Can anyone tell me how to preform an Order Pro on a Nortel Sucession system ? I want to get a complete inventory of the PABX system and have been told this is the best way to do it. Thanks, D

Hello all, I am in an environment with over 500 users. We have migrated all users and are currently migrating all machines to Active Directory. We have fixed desktop users, mobile laptop users and remote Citrix users in the environment. What type of profile would you recommend to be used for...