err5525

[phnguy]

hello all, i have an op 61c, with 2 flexpaths and 2 pri, the carrier changed ther switch to a soft switch..my problem is since the change i'm getting err5525 errors, i know it has something to do with caller id..any one else aware of this error???? thanks for any input

 

[Darr3n]

This is what the Helmsman resouce says about the error. Doesn't look like any major issue.


ERR5525 Parsing of name information received.
Action:
Severity: Info. Critical to Monitor: No. SNMP trap: Yes

 

[phnguy]

thanks for the reply, just spoke to the carrier, they have another 61c with the same problem, if i have the carrier turn name disply off then the errors go away. hopefully the carrier will get this fixed....thanks again

 

[johnpoole]

you've got a good carrier, stay with them.. 99 out of a 100 always blame the pbx end

john poole
bellsouth business
columbia,sc